At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
How you will contribute
You will:
Accountable for End 2 End Сustomer Service performance for all Customers and Channels;
Develops Customer relations by establishing partnership and demonstrating operational excellence to transform it to competitive advantage and optimize the Supply Chain;
Ensures the delivery to Customers at the best Customer Service level, anticipates and coordinates the activities generated by the Categories or Sales on short term horizon (product availability & distribution, NPD, switches, promotions, quarterly closing et customer claims), coordinates operations with LogOps (commercial activities visibility, over stock management and order management), manages the penalties and coordinates its negotiations;
Optimize the cost-to-serve ( lissage, filling, picking, ), adapts to Customer order or internal fluctuations at the best cost; initiates productivity and continuous improvement projects;
Optimize Order management process and ensure IA improvement;
Responsible for OTC country budget, ensure OTC processes standards and contribute to Country productivity target;
Develop local Customer Service and Collaboration team members to strengthen both employee and organizational excellence for further sustainable growth.
Lead or participate in cross functional projects to support growth agenda of the organization.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
University Degree (Business Administration or Management)
8-9 years’ experience in Supply Chain with minimum 3-5 years managerial experience
Fluent in English – both written and spoken
Leadership, people management and managerial skills
Customer and service orientation, performance motivation
Communication and Negotiation Skills
Accountability, proactive thinking, flexibility
Change Management Skills / resilience / agility
Basic SAP knowledge
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.
No Relocation support available
Business Unit Summary
What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people’s faces. We are the world’s leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye and Halls.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Order Management (OTB)
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.