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Job Title
Shaw Contract Sales Development Specialist - Charlotte
Position Overview
As a Sales Development Specialist, you will contribute to sales growth by partnering with Account Managers to advance their sales strategies by connecting them with key players within targeted accounts, providing information to act strategically, and enabling the account manager to increase customer facing time. This person should display a positive attitude and project a willingness to help, while consistently providing accurate information to our customers.
As you develop in your role as a Sales Development Specialist you will be expected to contribute to the success of Shaw Industries by possessing a thorough understanding of product knowledge, selling strategies, and customer service for your assigned geographic territory. You will be expected to find and generate business intelligence to qualify accounts, contacts, and projects to grow your territory sales.
Primary Responsibilities:
Sales Support Responsibilities:
Assist Account Manager in maintaining SFDC and other systems in the following areas: Projects/Opportunities, Quotes, originate price quotes as directed by Territory Manager
Serve as back-up to Account Managers when on leave, vacation, or on an “as needed” basis.
Maintaining excellence by managing pricing, product inquiries, and selling opportunities.
SFDC Maintenance
Claims Management
Replacement Product Recommendation
Customer Service Liaison
Order Samples
Coordinate Lunch & Learns
Provide Product/Technical Information
Create Marketing Assets (social media posts, invites, power points)
Mass Email Communication (for new product drops, dealer incentives, etc.)
Business Intelligence Responsibilities:
Understand the Shaw Sales Process and apply this expertise to engage clients and generate new business opportunities.
Perform and document market research to identify and develop strategies to support Account Managers in identifying business opportunities and developing client relationships with the brand.
Leverage and mold resources and business tools for creating business opportunities. Innovating techniques for different sources such as: LinkedIn, Hoovers, Data.com, Prospector Tool, Build Central, Dodge Network, Dodge Analytics, and Salesforce.com.
Create Targeted Prospect Lists by analyzing market intelligence reports and qualifying leads. Make cold calls from this list to set appointments for Territory Managers.
Execute prospecting strategies to set appointments and lay groundwork for the sales team to attend appointments, pursue business opportunities, develop client relationships with key players and close the sale.
Ask questions to assess the opportunity and document the customer insight as a foundation for the sales team to attend appointments and advance the sale.
Register leads and convert them to projects in the territory.
Perform and document market research to identify Strategic Accounts.
Required/Preferred Skills:
High School education or equivalent.
2+ years sales experience or B.S. in Marketing or related field preferred
Must have the ability to learn Salesforce and other Shaw systems.
Must be self-motivated and possess good organizational skills.
Requires good communication skills.
Requires good time management skills.
Must conduct oneself professionally both in the workplace and the community.
Accept assignments that require additional training.
Must be a team player.
Demonstrate Shaw’s Core Values: Honesty, Integrity, and Passion.
Competencies:
Execute Action Plan
Influence Others
Initiate Action
Deliver Compelling Communication
Build Trusting Relationships
Work Shift
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.
Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.
Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com .
If you need any additional assistance or accommodation or have questions, please contact us at shaw.recruiting@shawinc.com