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Learn the exciting and lucrative real estate business from the ground up. America’s largest and most successful real estate company, Coldwell Banker Realty , wants enthusiastic, talented candidates who see their future in real estate, and want to learn from the best.
Our Office Operations Managers work at the ground level in the real estate office where it all happens. Interact with top performing real estate agents, branch leadership, operations managers, regional vice presidents and even the president of the company on a regular basis. Learn multiple aspects of the business from basic industry terms to contracts, closing process, marketing, sales techniques, and much more.
Coldwell Banker is a company built on talent and upward mobility. You may find yourself pursuing a career in sales, operations, marketing, training or sales leadership in a short time.
What you’ll do:
Real estate agents can’t imagine life without you. You’re their real-life Siri – the go-to person who helps them manage – and succeed – in every aspect of their professional life. When agents join the team, you’re the friendly face who welcomes them and shows them the lay of the land. When they need help learning office and marketing tools and systems, you’re the knowledgeable guru guiding them through the process. In short, when they have questions, you have answers. As an indispensable resource for agents and managers, you make it easier for agents, and our office, to succeed. Your success is everyone’s success.
Who you are:
Relationship builder, patiently reading and meeting agents’ needs, easing their concerns by making sure they have what they need, when they need it. Their priorities are your priorities.
Organizer, anticipating agents’ needs and responding to them without delay, while being flexible to adapt to unexpected changes.
Team player, with the ability to support a large number of agents. Your upbeat personality inspires their loyalty and trust, making them feel good about coming to work.
Confident communicator, comfortable speaking in individual or group settings, with verbal and written skills that inspire trust and loyalty with colleagues.
Even-tempered, understanding that people have bad days, and not taking it personally if it spills onto you.
Your responsibilities:
Agent advocate: Providing white-glove service for real estate agents, welcoming them through onboarding, educating them on office systems and making sure they understand the resources available to help clients and make sales.
Office organizer: Keeping the trains running, ensuring that necessary supplies are available; Able to independently handle and resolve unexpected situations; willing and eager to think “outside the box”.
Socially savvy: Understanding and able to share opportunities on Facebook, Twitter, Instagram, Google and other social media.
Loyalty Builder: Promoting a friendly, inclusive office culture and building a positive work atmosphere by celebrating agents’ achievements, recognizing birthdays and work anniversaries, and arranging special events and celebrations.
Qualifications:
What we want you to have:
Customer Service Mindset : A genuine desire to help our agents AND our employees.
Professional demeanor: A calm, steadying presence that makes agents and customers comfortable.
Computer skills: Proficiency with Microsoft Office suite and social media.
Communications skills: Strong written and verbal skills to help agents be their best.
What we’d like you to have:
Experience: Two or more years’ experience in a customer-facing, service focused business environment, with administrative responsibility.
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Coldwell Banker® (https://www.coldwellbanker.com/) is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .
You’ll find our commitment to diversity reflected in our achievements:
Recognized as one of the World’s Most Ethical Companies since 2011.
Anywhere has also been designated a Great Place to Work since 2019.
Recognized by Fortune as one of America’s Most Innovative Companies.
Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.