This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6497604
JOB DESCRIPTION:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our
customers to return. Assist the department manager in reaching sales and
profit goals established for the department and monitor all established
quality assurance standards. Embrace the Customer 1st strategy and
encourage associates to deliver excellent customer service. Demonstrate
the company\'s core values of respect, honesty, integrity, diversity,
inclusion, and safety of others.
RESPONSIBILITIES:
- Grocery Clerk helps customers discover new items or products they
inquire about.
- Grocery Clerk informs customers of food specials and recommends
grocery items to customers to ensure they get the products they want
and need.
- Check product quality to ensure freshness. Review \"sell by\" dates
and take appropriate action.
- Grocery Clerk provides customers with fresh and non-perishable
grocery products that they have ordered.
- Recommend grocery items to customers to ensure they get the products
they want and need.
- Check product quality to ensure freshness. Review \"sell by\" dates
and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department
manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and
temperature logs are maintained.
- Gain and maintain knowledge of products sold within the department
and be able to respond to questions and make suggestions about
products.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome,
important and appreciated by answering questions regarding products
sold within the department and throughout the store.
- Reinforce safety programs by complying with safety procedures and
identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and
notify appropriate department or store manager of any items in need
of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including
robbery, theft or fraud.
- Must be able to perform the essential functions of this position
with or without reasonable accommodation.
QUALIFICATIONS:
- Minimum Position Qualifications:
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Desired Previous Job Experience:
- Customer Service skills
- Retail experience