This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/12934309 \
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Wichita, KS, USA\
Full time\
2024-05-15\
R240000012436\
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SUMMARY:\
Under close supervision, the Customer Service Representative is
responsible for accurately fulfilling customer orders and managing
incoming customer calls.\
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JOB DUTIES:\
Responds to basic customer inquires regarding products, provides quotes,
and handles order entry.\
Places customer orders via telephone, fax, email, electronic methods, or
walk in (counter sales).\
Influences Motion Industries\' gross profit through negotiating the sale
price and purchase price, within certain parameters.\
May adjust non-contract customer pricing to meet the demands of the
customer based on competition, while maximizing the profit for Motion
Industries.\
Builds customer relationships to drive repeat business by relating to
the customer and drive process improvements.\
Orders items to ensure appropriate inventory levels are maintained for
customers.\
May place orders without approval for orders up to \$5,000 per line and
\$10,000 per purchase order.\
Responsible for sourcing products in branch inventory, distribution
center inventory or supplier inventory.\
Determines the most cost effective shipping method for customer orders.\
Partners with Account Representatives to ensure customer satisfaction.\
Expedites backorders. May pull inventory and prepare order for shipment
to customer.\
May handle customer returns.\
Performs other duties as assigned.\
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EDUCATION & EXPERIENCE:\
Typically requires a high school diploma or GED and zero (0) to three
(3) years of related experience or an equivalent combination.\
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KNOWLEDGE, SKILLS, ABILITIES:\
Reliability, organization, and attention to detail required.\
Strong communication skills including written, verbal, and listening.\
Ability to multi-task and time management skills required.\
Moderate computer skills, including information processing,
communicating internally and externally via email, using business
systems and searching capabilities to find products on the internet.\
Product knowledge is preferred.\
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COMPANY INFORMATION:\
Motion Industries offers an excellent benefits package which includes
options for healthcare coverage, 401(k), tuition, reimbursement,
vacation, sick, and holiday pay.\
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GPC conducts its business without regard to sex, race, creed, color,
religion, marital status, national origin, citizenship status, age,
pregnancy, sexual orientation, gender identity or expression, genetic
information, disability, military status, status as a veteran, or any
other protected characteristic. GPC\'s policy is to recruit, hire,
train, promote, assign, transfer and terminate employees based on their
own ability, achievement, experience and conduct and other legitimate
business reasons.\
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Where permitted by applicable law, successful applicants must be fully
vaccinated against COVID-19 prior to start date. COVID-19 vaccination is
a condition of employment, subject to an approved accommodation, and
proof of vaccination will be required on or prior to start date.\
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GPC conducts\
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PI240973607
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Motion Industries is an Equal Opportunity Employer and does not
discriminate against any applicants for employment based on their race,
color, religion, sex (including pregnancy, sexual orientation, or gender
identity), national origin, age, physical or mental disability, genetic
information, veteran status, uniformed service member status, or any
other status protected by law.