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PeaceHealth Patient Access Representative - Walk In Clinic in Abbotsford, British Columbia

Description

PeaceHealth is seeking a Patient Access Representative - Walk In Clinic for a Per Diem/Relief, Day position.

The salary range for this job opening at PeaceHealth is $22.59 – $30.49.

The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

DETAILS OF THE POSITION:

  • Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.

  • Collects patient balances, co-payment, co-insurance, or other payment types.

  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.

  • Responds to customer’s inquiries.

  • Assists with departmental coverage as needed.

  • Manages daily appointment schedules which may include reminder calls and calling all referrals.

  • May transport patients utilizing escort or wheeled transport equipment.

WHAT YOU BRING:

  • High School Diploma preferred or equivalent.

  • Minimum of 1 year Required: Medical office or related customer service experience.

  • Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook.

  • Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)

  • Knowledge of insurance process and regulations. (Preferred)

  • Must be able to manage conflict effectively and professionally. (Required)

  • Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)

  • Good customer service skills and good interpersonal skills. (Required)

  • Strong background in customer service may be considered in lieu of medical office or related experience.

For a full description of the position, or for questions, please email Jen Worthington at Jworthington@peacehealth.org or call 360-448-0542.

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

REQNUMBER: 106237

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