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Job Overview
The Food Safety and Quality Assurance Supervisor is the primary back-up to the FSQA Manager and will directly supervise and coordinate the activities within the lab to ensure the quality of product is consistent with Company expectations and customer requirements.
Job Responsibilities
Support the FSQA department in the efforts to ensure raw materials and packaged products meet GLC and customer specifications
Develop, implement, review and maintain programs that support food safety fundamentals in cooperation with plant FSQA Manager
Facilitate the effective implementation and maintenance of quality audit programs including SQF, Identity preserved and customer specific audits.
Facilitate investigations and support corrective and preventive actions related to the food safety and quality programs
Coordinate and respond to customer concerns related to food safety and product quality
Communicate with cross-functional plant teams on FSQA projects, audit results and corrective actions
Facilitate and support training of all organization personnel to drive competency in execution of functions affecting product legality, safety and customer specifications
Communicate with plant and corporate FSQA on supplier concerns to resolve and mitigate problems
Facilitate internal audits of all plant areas for food safety and GMP compliance
Support sanitation programs to drive plant cleanliness and adequate documentation
Function as direct supervisor of the hourly FSQA team members and evaluate their performance for continuous improvement
Observe and evaluate laboratory and operational processes to drive continuous improvement on issues relating to the food safety and quality programs
Coordinate and participate in FSQA mock exercises such as Mock Trace/Recall and Mock Intruder
Facilitate and support product sampling and shelf life product retention program
Motivate and lead by example
All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program
Other responsibilities as assigned by plant and corporate leadership
Maintain company confidentiality
Required Education and Experience
Bachelor’s degree in Food Science or related field, or commensurate experience.
2 years of Quality supervision experience or more.
2 years of lab experience or more.
In depth understanding of chemical and physical processes relating to cheese and packaging quality.
Ability to make sound, independent decisions based on functional expertise and experience.
Ability to administer a proactive management approach.
Ability to provide leadership, support, communication and direction to lab technicians, as well as other personnel.
Ability to handle multiple tasks, troubleshoot and problem solve beyond the routine issues.
Proficient in Microsoft Office.
Able to work in the US without corporate sponsorship.
Preferred Education and Experience
Experience with thermal processing and/or industrial pasteurization.
Bachelor’s degree in Food Science or Related Science Degree.
SAP experience.
SQF certified.
PCQI Certified.
HACCP Certification.
Working Conditions
• Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.
• Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying.
• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.
• Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees F.
• Work is performed in a lab setting.
EEOC & Disclaimer
Great Lakes Cheese is an Equal Opportunity Affirmative Action Employer.