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Description We are offering a short term contract employment opportunity for a Customer Service Representative in Addison, Texas, 75001, United States. Being part of our team, you will be involved in the real estate industry, ensuring the smooth execution of an upcoming realtor event. Your main duties will include making RSVP calls and managing event-related details.
Responsibilities:
• Conduct RSVP calls for the upcoming realtor event
• Manage and coordinate event-related details
• Ensure accurate and timely communication with all event participants
• Utilize your skills in filing to maintain organized records of event participation
• Monitor and respond to customer inquiries related to the event
• Maintain a high level of customer service throughout all interactions
• Keep track of all event-related communications and update records as necessary
• Collaborate with team members to ensure the successful execution of the event
• Handle any other customer service-related duties as assigned
• Uphold the company's standards for professionalism and customer service. Requirements • Ability to effectively communicate with customers both verbally and in writing
• Strong problem-solving skills with an emphasis on resolution
• Ability to work in a fast-paced environment, handling multiple tasks
• Proficiency in filing and maintaining organized records
• Familiarity with customer service software, databases, and CRM tools
• Excellent interpersonal skills, with the ability to interact with diverse groups of people
• Demonstrated ability to handle customer complaints, providing appropriate solutions and alternatives
• Strong phone contact handling skills and active listening abilities
• Ability to multitask, prioritize, and manage time effectively
• High school diploma or equivalent; higher education degree preferred
• Previous experience in a customer support role is a plus
• Ability to remain calm and courteous under pressure and navigate tense situations
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Basic understanding of administrative procedures and systems such as record management
• Ability to work both independently and as part of a team. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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