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UnitedHealth Group IT Technical Analyst - Albany, NY in Albany, New York

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

We are seeking a skilled and motivated EDI Technical Analyst to join our team. We are in need of a business analyst with proven experience in Electronic Data Interchange (EDI). This is a key role on a project team focused on building the capacity to design, develop, and implement the receipt of X12 837, 834, and NCPDP data directly into the NY All Payer Database (APD) – operated by Optum. The IT Technical Analyst serves as an EDI subject matter expert and will be responsible for ensuring X12 standards are included in project requirements, design, and development. The IT Technical Analyst will work collaboratively with internal and external stakeholders to analyze and assess core business requirements, processes or procedures utilizing best business practices and current analysis techniques and methodologies.

Candidates should be local to Albany NY.

Primary Responsibilities:

  • Work closely with internal and external customers to gather business requirements and translate requirements clearly into accurate specifications

  • Analyze and design specifications used for enhancements and extensions in EDI applications, interfaces, and mappings

  • Establish, document, and maintain EDI procedures/processes

  • Diagnose problems with EDI processes, working with other technical and/or business resources as necessary

  • Develop EDI and batch process monitoring to track levels of activity, compiling and tracking metrics

  • Support the development of technical EDI implementation documentation, technical reports and payer companion guides

  • Prepare and/or review deliverables and enforce the approval process of deliverables to ensure adherence to EDI standards

  • Possess excellent communication and presentation skills with the ability to communicate complex technical concepts to business users in a clear and concise manner.

  • Facilitate technical meetings, as needed

  • Collaborate with ETL developers, Business Analysts and Project Manager (PM) to ensure project requirements/requests for changes are understood and within standards

  • Provide guidance/assistance to team members where needed to help ensure issues are resolved by assigned due date. Escalate concerns with ability to meet due dates to PM

  • Research issues and cases to determine root cause and provide impact analysis for ongoing issues, changes, and requests for new functionality

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • BA/BS degree or equivalent experience

  • 3+ years of experience with EDI X12 transactions in the healthcare industry (999, 837, 835, 270/271, 276/277) or HL7

  • 3+ years of experience with NCPDP transactions

  • Experience with COTS transaction validation software applications

  • Solid understanding of Federal, State, and HIPAA regulations with respect to the reporting and access of sensitive information (PHI)

  • Proven experience working with technical leads, programmers and developers to translate requirements into system designs

  • Proven experience using BI / DW tools – (e.g. Cognos, Tableau, Teradata, Oracle, SAS)

  • An understanding of a variety of modeling and/or diagramming techniques, with the ability to create process flow diagrams and the ability to read data flow and entity relationship models

  • Ability to effectively prioritize and execute tasks in a fast-paced environment that meets project deadlines

  • Proficient in MS Office (Word, Excel, Access, PowerPoint, MS Project, Visio, SharePoint)

  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orde

Preferred Qualifications

  • Demonstrated ability to communicate clearly with operations leaders and other internal and external audiences

  • Medicaid Experience

  • Familiar with data warehouse concepts, designs & ETL processes

  • Familiar with SDLC and Agile methodologies

  • Strong understanding of relational databases and database structures

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job keywords: Senior Tech Support Analyst, Sr Tech Support Analyst, Tech Support Analyst, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, Albany, NY, New York

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