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At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

The Verint Global Procurement Team is looking to build upon the past few years of incredible growth and success by further developing our Regional procurement team. We have already provided excellent, growing commercial support to underpin Verint’s strategic objectives, and by joining us now at this exciting time, you will be integral to develop this further.

Verint has invested in key technology to support our Global Procurement team, from integrated P2P and contract register software, to the nirvana of a live spend cube for deep dive spend analysis! Reporting to the Head of Regional Procurement within the Global Procurement team, you will be given the flexibility and autonomy to drive agreed strategies, deliver initiatives and bring the role to life.

We are looking for strong Procurement generalist, who will be responsible for the procurement of indirect goods and services across AMERs Marketing and HR whilst also supporting AMERs Legal and Finance. You will lead negotiations, identify and deliver real value for the business while collaborating with cross functional teams in accordance with the company’s procurement policies and procedures for North America.

We have the processes, procedures and systems in place, we need a highly proactive individual to make the role their own and to champion procurement within the business.

Principal Duties and Essential Responsibilities:

• Proactively leads assigned NA corporate categories, focusing predominately on Marketing and HR services with tactical support of Legal and Finance. while driving broader procurement objectives.

• Implement spend management strategies and practices for assigned categories,

• Works closely with teams to identify opportunities, aggregate spend and standardize services to leverage purchasing power and achieve positive results.

• Progressing business requirements via our P2P system, approving POs, New Vendor onboarding, contract review and routing.

• Manages and reports cost savings and cost reductions as defined by Verint Global Procurement procedures.

• Responds and resolves issues with contracts, technical and operational support, and invoicing.

• Build, influence and sustain service-led relationships with internal stakeholders, to improve decisions regarding budgeting, forecasting, compliance, quality and contracting.

• Influences behavioral change through coaching and collaborating with individuals and teams on their engagement with the purchasing team.

• Ensures that all procurement projects and activities are following the Global Procurement policy and procedures.

• Ensures compliance with standards, designated systems, governance, ethical, and legal requirements and communicates changes to such requirements to relevant stakeholders.

Minimum Requirements:

• Bachelor’s Degree in Business, or related field required or equivalent work experience.

• 5+ years of experience in managing procurement spend with delivered results in cost savings and negotiations.

• Ability to fully own tasks from start to finish with minimal management oversight and to maintain a positive attitude throughout typical work-related challenges.

• Must be a highly proactive and enthusiastic individual who enjoys bringing their skills and experience to all procurement projects they undertake.

• Proven experience in interpreting and executing legal agreements and service schedules.

• Advanced knowledge of the procurement purchase to pay process.

• Strong stakeholder and supplier relationship management skills.

• Experience interacting with all levels of the organization including senior management.

• Strong interpersonal and communication skills, both verbal and written.

• Able to suggest improvements to tasks, relationships, and processes.

• Highly organized with excellent time management skills and the flexibility to manage multiple projects.

• Proficient in MS Office Suite.

• US remote role requiring the ability to work EST/CST hours.

• Limited domestic/international travel up to 2 times annually due to meetings.

• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

#LI-BS1

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

For US Applicants

2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)