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Applications for this role will be accepted on an ongoing basis.
ADP TotalSource Services, Inc. seeks a Senior Business Process Analyst in our Alpharetta, GA location.
Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?
Well, this may be the role for you! Ready to design what’s next?
To thrive in this career, you’ll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You’ll be curious, persistent, and at times persuasive.
Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.
Challenges . Inevitable challenges will arise, and we’ll rely on you to look for a solution.
Responsibilities . Responsible for designing, developing and implementing programs geared at improving productivity, quality levels of performance and customer satisfaction. Provide data and needs requirements to support new and improved processes that can be integrated into routine operations within Major Accounts regional offices. Work with internal staff organizations in presenting and confirming new work procedures, organization recommendations and the prioritization of issues requiring their input and support. Work with outside vendors to gathering information to support new applications and/or system solutions for ADP's processing environment. Prepare the necessary proforma analysis to support the recommendation. Complete required studies and identifies opportunities to streamline and improve workflow processes, introduce improved management control and reporting and determine FTE requirements based on sales forecasts including staffing models. Prepare presentation materials to support project initiatives and solicits feedback from the field on relative importance, feasibility and buy-in. Utilize appropriate control to ensure the achievement of goals within cost and time constraints.
TO SUCCEED IN THIS ROLE:
Education and Qualifications/Skills and Competencies. Bachelor's degree in Computer Science, Information Systems, related Engineering disciplines, or related field of study plus five (5) years of related experience required. The company will also accept a Master's degree and two (2) years of related experience.
Work Experience. Two (2) years of experience must include: Developing, implementing, presenting and confirming new work procedures and organization recommendations; HCM functions, process and technologies focusing on architecture and integration to legacy based systems; Supporting engineering team and ensuring new technology solutions are aligned with customer needs to close identified gaps in processes; Writing SQL Queries and Linux commands for Business needs; Agile development environment, SDLC procedures / system development methodologies; Developing Automation Test Frameworks using Object-Oriented Programming such as Java, C# or Selenium; Analyzing process or function to identify defects and areas of improvement; Jira; HP ALM; Rally.
YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:
Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another’s ideas to find the best solution.
Deliver at an epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP’s Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )
For more information please visit: jobs.adp.com
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A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.