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Contract-to-Hire Opportunity: Lead Specialist - Join a High-Performing Team and Make an Impact! Are you ready to take your career to the next level in a dynamic contract-to-hire role with one of our top clients? As a Lead Specialist, you'll be a key player on a high-performing team responsible for supporting and servicing commercial clients, ensuring the efficient processing of commercial monetary transactions, and overseeing loan maintenance. This is an exciting opportunity to make a real impact while building your skills and career in commercial loan servicing! What You'll Do: * Support Commercial Clients: Act as a crucial point of contact for telephone and written requests, providing top-tier customer service to both internal and external clients. * Handle Critical Transactions: Accurately process monetary transactions, including Dollar Transaction Forms and Loan Initial Funding Requests through the Centralized Funding process. * Ensure System Integrity: Post DDA entries and handle general ledger entries using the Automated Posting Application (APA), balancing accounts and resolving discrepancies with the accounting team. * Maintain and Update Systems: Perform system maintenance tasks like setting up borrowing base and Advance Paydown ticklers, as well as other monetary and indicative system changes in CLS. * Process Requests and Resolve Issues: Manage a range of tasks such as researching misapplied payments, processing fee waiver requests, and providing resolution to billing inquiries, all while ensuring accurate and timely completion. * Identify Process Improvements: Regularly review procedures to identify opportunities for improvement, ensuring that processes are efficient and aligned with industry best practices. What You'll Bring: * Experience: At least 2+ years in commercial loan servicing, with a solid understanding of accounting principles and systems such as CLS/CL3 and LoanIQ. * Strong Analytical & Problem-Solving Skills: You'll be able to assess complex issues, research solutions, and make recommendations to improve workflows and processes. * Excellent Communication: Your ability to effectively communicate with clients, team members, and stakeholders will be key to your success. * Attention to Detail: Whether balancing accounts or processing loan transactions, your meticulous attention to detail will ensure everything runs smoothly. * Leadership and Decision-Making: You'll be comfortable making independent decisions, and your leadership skills will help guide less experienced team members. Why This Role is a Great Fit for You: * Contract-to-Hire: This position offers the flexibility of a contract role with the potential to transition into a permanent position, giving you the opportunity to prove yourself and grow within the company. * Exciting Client Projects: You'll work with one of our top clients, known for their high-performance standards and commitment to innovation and customer service. * Career Development: You'll gain valuable experience with commercial loan servicing, accounting principles, and leading systems, positioning you for future career growth. Preferred Qualifications: * Bachelor's degree in Finance or Accounting (preferred) * Familiarity with CLS/CL3 and LoanIQ systems * Strong interpersonal and decision-making skills If you're ready for an exciting challenge and want to grow your career with a respected organization, this is the opportunity for you! Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3MDA3LjEwNTA4QGJlYWNvbmhpbGxjb21wLmFwbGl0cmFrLmNvbQ