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Job Description:
TTI Consumer Power Tools, Inc., has an opening in its Anderson, SC office for a Quality Engineer II that will use quality assurance/control process sampling systems, procedures, and analytic tools to ensure high quality products are being delivered to our customers.
ABOUT TTI
Techtronic Industries is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction, and infrastructure industries. The Company is committed to accelerating the transformation of these industries through superior environmentally friendly cordless technology. At TTI Anderson, our brands RYOBI, RIDGID and HART are recognized worldwide for their deep heritage and cordless product platforms of superior quality, outstanding performance, safety, productivity, and compelling innovation.
Primary Responsibilities
Provide quality input on New Product Development projects. This includes product testing requirements, product history, and dFMEA collaboration.
Drive the Continuous Improvement of quality processes, product quality, and product reliability based on customer reviews, customer returns, and product warranty data.
Analyze return goods and defect trend data to drive investigations on product quality and reliability.
Interact with manufacturing counterparts and suppliers in Asia to drive product and manufacturing investigations and corrective actions.
Provide Supplier Quality Support with suppliers, including development of parts and assemblies, improvement of process capabilities and drive Root Cause/Corrective Actions when necessary.
Own the 8D CAPA investigations for product and process related customer complaints.
Inspect, test, and analyze components and products for conformance to specifications
Develop inspection instructions and procure inspection equipment.
Perform audits to assure procedures are being followed at suppliers, global manufacturing locations, and receiving warehouses.
Gather data and authors reports to indicate progress toward company goals and objectives
Conduct cross-functional meetings on continuous improvement
Performs other duties as assigned
Requirements
4-year college degree or equivalent experience in a technical role
3-5 years' experience as a quality, design or project engineer with progressive responsibility
Experience driving product investigations using formal corrective and preventive action process such as 8D, A5, or other CAPA processes
Knowledge of industry QMS such as ISO 9001:2015, ISO13485, or IATF-16949 and/or certification as CQE, CQA, or Six-Sigma would be beneficial but is not required
Able to travel internationally and domestically. <5% travel expected.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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