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CLINICAL CARE COORDINATOR- Diagnostic Radiology- Interventional Radiology
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Job Summary
Interventional Radiology utilizes a large multidisciplinary team to provide clinical care to pre- and post-procedural patients, managing in- and out-patients with complex, acute, critical and chronic health conditions. The IR Clinical Care Coordinator will provide support to the APP team, other members of the healthcare team, referring providers, patients and families. The IR Clinical Care Coordinator must demonstrate exceptional organizational, prioritization and communication skills, be able to work effectively with a multidisciplinary team, handling multiple responsibilities in a fast paced and dynamic environment. The successful candidate must demonstrate effective problem solving skills, excellent attendance, and proficient computer skills. The successful candidate must adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal, and communication skills; and demonstrated ability to interact with a diverse population and staff at all levels.
The IR Clinical Care Coordinator will provide comprehensive professional nursing support for Interventional Radiology clinic and procedure patients, including: coordinating care and follow up for patients with complex acute and chronic disorders across the care continuum; performing telephone triage; providing expert nurse instruction and consultation to members of the health care team; identifying gaps and needs of the patient population and implementing interventions to improve patient outcomes. This individual must develop partnerships with other clinical programs to standardize patient care processes, facilitate and maintain quality improvement/LEAN activities in Interventional Radiology procedure planning and clinic; provide education and coordination for pre-procedure patients and families seen in clinic and as inpatients
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Nursing at Michigan offers a competitive salary with excellent benefits!
Hourly range for RSAM Registered Nurses (12+ months experience) $41.44-$67.30
Evening Shift Differential-$3.00 / hour
Night Shift Differential- $4.00 / hour
Day Shift Weekend Differential- $2.90 / hour
Evening Shift Weekend Differential- $5.90 / hour
Night Shift Weekend Differential- $6.90 / hour
Charge Nurse Differential- $1.00 / hour
The benefit package includes:
Excellent medical, dental and vision coverage
2:1 Match on retirement savings and immediate vesting
Generous Paid Time Off Allowances
Robust Tuition and Certification support programs
Large offering of no cost CEs and professional development for advancement
Responsibilities*
Primary responsibilities include, but are not limited to:
Triages and addresses phone calls including post-procedure questions/complications and pre-procedure questions
Reviews clinic referrals and coordinates clinic scheduling
Responds to emails and inbasket messages from physicians, clerks, nurses and referring providers, including new referrals
Review incoming requests for procedures, request outside records, images and labs and coordinate clinic consult in a timely manner.
Coordination of care for clinic and procedure patients.
Post procedure follow up with patients and to schedule follow up clinic appointments
Reviews upcoming procedures for appropriate scheduling and readiness (labs, orders, equipment, consents, imaging, etc). Attends weekly scheduling meeting.
Arranges for preauthorization for medications, complete and submit required insurance forms.
Arranges for prior authorization for requested imaging (MRI, CT, DVU).
Point of contact for clerical questions
Point of contact for patient questions, pre-procedure education
Obtains OSH imaging and uploads
Other duties as assigned
Nursing Specific Info
Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
ENC- COMPETENT NE
Actual RSAM LEVEL and salary will be determined at time of hire.
RSAM levels range from ENC-COMPETENT-NE to ENC-EXPERT-NE TO ENC-MASTERY-NE.
Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
Required Qualifications*
Current licensure as a Registered Nurse in the State of Michigan
Bachelor of Science Degree in Nursing OR Associates Degree/Diploma in Nursing along with a Master's Degree in Nursing.
Minimum 5 years of current RN experience providing care to adult procedural or surgical patients
2 years of recent (within the previous 5 years) experience in a clinical leadership role such as charge nurse, preceptor or similar role demonstrating organizational, prioritization and multi-tasking skills.
Previous work performance demonstrating self-direction, autonomy and flexibility.
Strong leadership skills as evidenced by previous evaluation documentation.
Previous work performance demonstrating excellent critical thinking and problem-solving skills
Demonstrated expert communication skills as evidenced by interviews, references, and performance evaluations.
Participation in unit activities that demonstrate the ability to work collaboratively with and positively contribute to a team approach to patient care.
Demonstrated high standards of personal and professional conduct and attendance as evidenced by interviews, references and performance evaluations.
NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.
RESUME REQUIRED (for both internal & external applicants):
You must attach a complete and accurate resume to be fully considered for this position.
Desired Qualifications*
Previous experience providing care to adult Interventional Radiology procedure patients and post-procedure management
Previous experience as a clinical care coordinator
Previous adult ambulatory care experience including telephone triage
Previous experience in case management
Work Schedule
Hours: 40
Day shift: Monday - Friday; Varied hours
Location: University Hospital, Cardiovascular Center and IR clinics (including ACS clinics)
All new employees will be expected to float to a designated unit(s) in times of low census.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Detail
Job Opening ID
261886
Working Title
CLINICAL CARE COORDINATOR- Diagnostic Radiology- Interventional Radiology
Job Title
CLIN CARE COORD COMPETENT-NE
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Radiology UH
Posting Begin/End Date
4/04/2025 - 4/13/2025
Salary
$86,195.20 - $136,656.00
Career Interest
Nursing- All Nursing
Nursing- Procedural Services
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