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Robert Half International Desktop Support Tier 2 in Annapolis, Maryland

Description Our client is looking for a Tier 2 Desktop Support Technician who has extensive experience with Zoom. The ideal candidate will know how to set up polls, break out rooms and utilize other zoom features while providing support for clients. This job is full-time and on-site in Annapolis, MD. Requirements 2+ years of Desktop/IT Support experience Knowledge and understanding of technical support best practices Strong understanding and experience with help desk ticketing systems Well rounded IT support knowledge including Microsoft Office, Windows OS, laptops, tablets, mobile devices, etc Hands-on experience with various networking peripherals/equipment Troubleshooting experience with Active Directory, Windows Server, VMware, Windows OS, Microsoft Office (Exchange) Strong customer service capabilities Extensive technical/hands on experience with Zoom software

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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