JOB REQUIREMENTS: Customer Service Consultant Location US-WI-Appleton
Job ID 2024-4175 Type Regular Full-Time # Positions 1 Category Customer
Service Overview First Supply is seeking an exceptional Customer Service
Consultant to enhance our team of dedicated professionals. Do you have
the ability to build relationships by having educational and informative
conversations that promote our products and resolve customer issues? As
a Customer Service Consultant with First Supply you interact with
customers to provide a Best-In-Class Customer Experience and respond to
general plumbing and/or HVAC related inquiries about product application
and troubleshooting. Do you have patience, attentiveness, product
knowledge, and the ability to communicate clearly in a results driven
environment? Your hard work will be rewarded with competitive
compensation, excellent benefits and opportunities for advancement. If
you meet the skills and qualifications below, we encourage you to take
charge of your career and APPLY with First Supply TODAY!
Responsibilities Promptly answer telephone calls in a professional
manner from customers placing an order or requesting information on
specialized technical specifications, pricing on such product or
availability of product Quickly and effectively find creative ways to
meet customer\'s needs Identify and propose solutions that benefit all
parties involved; or escalate critical issues to the most appropriate
personnel to handle the situation Determine and set pricing on products
and services as needed to respond to customer requirements while meeting
First Supply LLC\'s profit objectives Recommend products and provide
service to customers, based on customer\'s specific needs Provide
accurate information regarding availability of in-stock items to
customers; and recommend to Purchasing any stock level issues Meet
customers to demonstrate and explain features of products; and instruct
customers in use of products Prepare and present quotations to meet
customer needs Accurately enter customer sales orders onto the business
system Ensure product orders are shipped in a timeframe to meet
customer\'s needs Obtain accurate information from vendors relating to
shipment dates, expected date of delivery, etc. for direct & special
orders; and provide to customers to help build or maintain good working
relationships Identify and develop profitable new sales opportunities
Contact or visit potential customers to evaluate their needs, and...
For full info follow application link. First Supply LLC is an Equal
Opportunity Employer of Minorities, Females, Protected Veterans, and
Individual with Disabilities. In order to be selected for the position,
candidates must submit to a drug test with negative results on
employment offer, the ability to be bonded as defined by First Supply
LLC\'s fidelity bond insurance carrier, and have a valid driver\'s
license and a driving record which meets underwriting standards.
***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/F3C4F37A73624B41