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US TECH FORCE INC Service Writer in APPLETON, Wisconsin

JOB REQUIREMENTS: Service Writer Do you have previous work experience in the Manufacturing or Automotive industry? We have a job for you! US Tech Force has immediate openings for Service Writers. Develop relationships with customers through successful management of product or service delivery Assist in handling customer complaints and concerns Maintain customer profiles in computer system Tracks repairs and their causes Develop cost estimates Verify service contract coverage Process warranty and Product Improvement Claims. Log parts needed and how much time should be allocated to make the repair Schedules the appropriate technician for the repairs Convey information to the customer in a timely fashion. Assure all work orders are closed on a timely basis. Education and Experience Requirements: High school diploma, GED, or equivalent 2-plus years of experience in a service advisor role strongly preferred Experience or certification with specific manufacturer is a bonus Computer and point-of-sale proficiency Previous customer service experience Valid driver's license with an acceptable driving record Benefits: Medical, dental and vision benefits are offered For immediate consideration forward resume to: ***** APPLICATION INSTRUCTIONS: Apply In Person: US Tech Force 4010 W. Spencer St Suite 101 Appleton, WI 54914 Mail a R sum : US Tech Force 4010 W. Spencer St. Suite 101 Appleton, WI 54914 E-Mail a R sum : Apply Online: Fax a R sum : 920-832-1221 Call For Appointment: 920-832-1200