Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path,
feel welcome to be your whole self and nurture your wellbeing, Petco is the
place for you.
Our core values capture that spirit as we work to improve lives by doing
what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving
the lives of pets, pet parents and Petco partners. We are 29,000 strong,
working together across 1,500+ pet care centers, 250+ Vetco Total Care
hospitals, hundreds of preventive care clinics, eight distribution centers
and two support centers.
Responsible for assisting the Store Leader in achieving the store's budgeted
sales and profit goals. Ensure that all merchandise is accurately received,
priced, stocked and backroom is maintained per OSE standards.
Essential Job Functions:
- Ensures 100% pricing accuracy, including verifying all pricing labels
are up and are accurate with regard to correct price and current offer date.
- Facilitates the unloading and stocking of merchandise according to
operational guidelines and OSE standards.
- Ensures that the store is well stocked and inventory counts are accurate.
- In partnership with Store Leader, ensures staffing levels are appropriate
for receiving and processing stock.
- Ensures that the backroom and equipment is organized and clean per OSE
standards.
- Prioritizes merchandise moving to sales floor and areas to be stocked,
including POG and end cap sets
- Perform routine housekeeping tasks to maintain the stores appearance and
meet OSE standards.
- Ensures highest productivity levels are achieved for receiving, processing
and stocking.
- Trains and develops partners on proper receiving, processing and stocking
procedures, WMR and food rotation practices according to Petco standards.
- Performs all aspects of point-of-sale service, e.g. cash sales, credit
and check sales, returns and exchanges. Performs the daily balance of cash
drawer as necessary.
- Completes cash register transactions as well as guest carry-out service
consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
- Abides by and enforces all company policies and procedures, including but
not limited to those designed to minimize shrink.
- Adhere to and promote established safety procedures.
- Ensures the facilitation and accuracy/integrity of the Blue Dot program.
- Ensure that unforgivable items are in stock at all times.
- Directly supervises the Merchandise Operations Specialists. Leads and
coaches all store partners in providing great guest service and performing
their assigned task with the objective of achieving budgeted sales.
- Ensures RTV and Hazardous Waste processed are managed per Petco policy.
- Communicate all situations and/or conditions that affect the store to the
Guest Experience Leader and/or Store Leader (e.g. guest complaints, item
requests, inadequate inventory levels).
- Perform all special or other projects as assigned and assume responsibility
as Leader on Duty (LOD) as needed. LOD
Key Accountabilities:
- Provide quick and courteous service to all guests by utilizing the GUEST
Model throughout the store.
- Ensure OSE standards are maintained throughout the store.
- Ensure that the store is opened and / or closed in accordance with
established P&Ps.
- Provide training and coaching in GUEST and product knowledge to store
partners.
- In partnership with the Store Leader and/or Guest Experience Leader ensure
proper store scheduling is being maintained to ensure guest service during
peak hours.
- Adhere to and promote established safety procedures.
- Assist the Guest Experience Leader and/or Store Leader in planning out
location changes needed to the grid and ad planner to maximize sales.
Supervisory Responsibility:
Directly supervise the Merchandise Operations Specialist. Complete performance
evaluations for partners.
Work Environment:
The majority of job duties are conducted indoors, although merchandise
receiving, merchandise carry-outs, or stock balancing will require leaving
the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing
material handling equipment. Improper use of safety equipment and/or not
following proper lifting techniques may pose of risk of injury to customers,
pets, and store partners.
The pay ranges outlined below are presented in accordance with state-specific
regulations. These ranges may differ in other areas and could be subject to
variation based on regulatory minimum wage requirements. Actual pay rates will
depend on factors such as position, location, level of experience, and
applicable state or local minimum wage laws. If the regulatory minimum wage
exceeds the minimum indicated in the pay range below, the regulatory minimum
wage will be the minimum rate applied.
$18.75 - $28.75
Hourly or Salary Range will be reflected above. For a more detailed overview
of Petco Total Rewards, including health and financial benefits, 401K,