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Georgia Employer BUSINESS OPERATIONS ANALYST in Atlanta, Georgia

We are seeking an Operations Analyst to support the Atlanta market as part of our growing Operations team. The successful candidate will be responsible for maintaining the internal operational lifecycle for some of our key clients. We are looking for an individual with demonstrated professionalism, attention to detail, creative problem solving, and adaptability. Candidate must excel at effective communication, big picture thinking, and the ability to infuse the core tenants of Customer Love in the internal operations lifecycle for our key clients. This role will report to our Business Operations Manager.ResponsibilitiesUtilize internal business systems to assist accounts in day-to-day management* Assist account leaders with identifying, obtaining, tracking, and managing engagement/project details to include project financials* Research complex questions and troubleshoot engagement, invoicing or other issues * Manage account onboarding process, time entry, and invoicing for key accounts * Analyze engagement, account and industry specific reports with knowledge of benchmarks and the ability to communicate results with key stakeholders * Manage vendor management (TPA) systems and associated relationships with procurement and buyers * Maintain/build content for information and community management technologies (SharePoint/Teams) * Plan and execute account/industry specific events; managing the end to end processes * Act as first line of contact between consultants in the field and internal leadership * Act as a liaison between business leaders and IT or Finance teams to identify and resolve issues with engagement setup, time entry, and billing, etc.* Prepare agendas and facilitate various account team meetings - holding participants accountable for follow up and action itemsBusiness Development and Sales Cycle Support* Review contracts to ensure accuracy, acceptable terms, and adherence to requirements * Become and serve as a SME in client operations and logistics and Slalom corporate services* Act as the Slalom delegate in regular procurement meetings, being able to speak specifically to all active and pending contracts.* Coordinate, monitor and assist with client proposals, contracts, MSA's and other related documents* Utilize business systems (Salesforce, ChangePoint, Power BI) to provide reporting support * Research and develop presentation materials as necessary for business development opportunities. * Opportunity management via, ensuring accuracyQualifications* 3+ years of professional work experience* Strong interpersonal communication skills, and executive presence * Ability to multi-task and prioritize* Excellent analysis skills, and ability to focus on detail and accuracy* Strong technology skills, including Microsoft tools and platform* Self-started with the willingness to take action and find opportunities to support * Positive, relationship-oriented attitude and communication style* Ability to work across teams in the organization and support multiple departments and business leaders* Ability to respond creatively, calmly and flexibly to changePreferred* Experience at a professional services company* Experience with platform* Interest in technology tools and process improvement* Experience working with proposals, contracts and legal documentsAbout UsSlalom is a modern consulting firm focused on strategy, technology, and business transformation. In 40 markets around the world, Slalom'steams have autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 9,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized byemployees as a best place to work. Learn more at Slalom prides itself on