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Georgia Employer SERVICENOW DELIVERY ADVISOR in Atlanta, Georgia
Who You'll Work WithSlalom Emerge is a team of trailblazers helping ensure we achieve our strategic goals of investing for the future and pursuing innovation as a competitive advantage. We empower our local markets by identifying emerging capabilities, building multi-disciplinary teams, and providing access to niche and hyper-specialized expertise.Our HR Service Delivery capability partners with our clients to deliver HRSD strategy and design, technology advisory, deployment, and org design.What You'll Do * Lead senior business stakeholders through HRSD transformation activities, beginning with discovery through the delivery of business value designed at streamlining business processes to achieve optimal performance * Advise customers on HR Organization and service delivery models, SaaS solutions, customer service and case management systems, usage of AI-powered platforms, leveraging workforce and support analytics, employee relations, and related toolsets * Establish user journeys and creation of user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities * Form strong relationships with clients and project teams that contribute to successful outcomes and growth * Work with client stakeholders to document baseline, current state HR Service Delivery operations, and future goals * Develop roadmaps for HR service delivery, expanding capabilities and adoption * 30-40% regional travelWhat You'll Bring * Experience with HR Service Delivery platforms such as ServiceNow * Ability to working successfully across both business and technical stakeholders to drive design and decisions on requirements * Experience leading solution and design across case management, knowledge management, portals, document management, and reporting * Experience contributing to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective * Ability to provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate * An understanding of HR processes, delivery models, and organizational structures * A background in HR/HRIS, and familiarity with common HRIS systems, such as Workday, SAP, Oracle, SAP/SuccessFactors * Experience with agile methodologies About UsSlalom is a modern consulting firm focused on strategy, technology, and business transformation. In 39 markets around the world, Slalom'steams have the autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized byemployees as a best place to work. Learn more at slalom.com. Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance. Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.