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Telecom Implementation Specialist – Join a Growing Team of Experts
About Us
Our client is a fast-growing, high-energy telecommunications business acquisition partner, representing leading telecom providers across the United States. Their mission is simple: deliver reliable, cutting-edge connectivity solutions that help businesses stay connected and competitive in today’s fast-paced world.
Their Implementation Team is the cornerstone of that mission. They ensure every solution we provide—whether it’s 5G internet, VoIP (physical phones only), or mobility line setups—is installed and configured flawlessly, creating a seamless customer experience from day one.
Position Overview
We are seeking a Telecom Implementation Specialist to join their dynamic field operations team. In this role, you will install and configure telecom services for business clients, troubleshoot issues, and ensure a smooth and efficient setup process. This position is ideal for someone who is both technically skilled and customer-focused.
Key Responsibilities
Install and troubleshoot 5G internet systems, VoIP phones (both physical and soft phones), and mobility lines
Provide on-site customer support and technical assistance during installations
Ensure an exceptional customer experience with professional, timely, and efficient service
Educate customers on system functionality to ensure satisfaction and successful handoff
Maintain accurate documentation of completed installations and service calls
Qualifications
Technically adept with a strong understanding of telecom products and services
Problem-solving mindset with excellent attention to detail
Strong interpersonal and customer service skills
Reliable vehicle and a valid driver’s license (fieldwork required)
Ability to pass a background check
Previous experience in telecom or IT installations is highly preferred
Compensation & Benefits
$100 per day, with the opportunity to work up to six days per week
Gas reimbursement provided
Performance-based bonuses, including:
$5 for every new customer enrolled in auto-pay
$25 for every installation over 20 per week
Additional bonuses for high customer satisfaction ratings
Why Work With Us?
Be part of a fast-growing, high-performance team where your skills are valued
Work with innovative technology in an exciting and expanding industry
Enjoy opportunities for growth and career advancement
Make a direct impact by delivering solutions that help businesses stay connected
If you are passionate about technology, excel at customer service, and are looking for an opportunity to make an impact in the telecommunications industry, we encourage you to apply today.
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