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please see: https://joblink.maine.gov/jobs/1079680 You deserve the job
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Volt is immediately hiring for Business Support Specialist In
Wilmington, Delaware.
As a Business Support Specialist you will:
You will join a successful team of Remote Technical Support Engineers
and Scheduling Coordinators delivering day-to-day support services for
Life Science and Chemical Analysis customers. Your primary role will be
to support the Worldwide Remote Engineers and Scheduling teams through
the implementation of a new, groundbreaking customer
communication/ticket logging system & scheduling service. This is an
excellent opportunity to work in a world-class organization as part of a
high-profile project.
- Learn current support processes and tools (SAP based) for
communication/ticket management
- Learn how the current processes work and what needs to adapt
- Perform testing of the new Customer Communication/Ticket Management
(SAP based) tools
- May serve as a liaison between Information Technology, user groups
and functional departments.
- Help deploy training for the support staff in upcoming releases
- Provide \"on-the fly\" support for functional application software
and business processes during release phase
- Collaborate closely directly with customers when required
- Feedback status updates (challenges, successes, change requests,
etc.) to the project team
- Support any subsequent rollouts and enhancement rollouts across the
globe
This is a full time contingent opportunity.
The ideal candidate will have:
- Minimum Bachelor\'s Degree (all courses accepted, but preference for
Chemistry, Life Sciences, STEM or Project Management based fields)
- Experience of operating in a laboratory and/or project management
capacity desirable.
- Superb communication and people skills - able to communicate with
stakeholders at all levels.
- Ability to work as part of a multicultural, cross-country team.
- Excellent time management skills.
- The ability to organize and prioritize your workload effectively.
- A strong valuation of processes and the ability to follow them
accordingly with good attention to detail
- The ability to set customer expectations and balance customer
requirements with business needs
Pay Rate: \$22.00 - \$24.50 per hour
*Pay range offered to a successful candidate will be based on several
factors, including the candidate\'s education, work experience, work
location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration!
Please hit APPLY to provide the required information, and we will be
back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the
following: health, dental, vision, term life, short term disability,
AD&D, 401(k), Sick time, and other types of paid leaves (as required by
law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful
discrimination and harassment. Volt is committed to the principle of
equal employment opportunity for all employees and to providing
employees with a work environment free of discrimination and harassment
on the basis of race, color, religion or belief, national origin,
citizenship, social or ethnic origin, sex, age, physical or mental
disability, veteran status, marital status, domestic partner status,
sexual orientation, or any other status protected by the statutes,
rules, and regulations in the locations where it operates. If you are an
individual with a disability and need a reasonable accommodation to
assist with your job search or application for employment, please click
here or call (866) 898-0005. Please indicate the specifics of the
assistance needed.
Volt does not discrim nate against applicants based on citizenship
status, immigration status, or national origin, in accordance with 8
U.S.C. 1324b. The company will consider for employment qualified
applicants with arrest and conviction records in a manner that complies
with the San Francisco Fair Chance Ordinance, the Los Angeles Fair
Chance Initiative for Hiring Ordinance, and other applicable laws.
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Job ID : 423989