Description
Our Mission: Arapahoe County Department of Human Services (ACDHS)
builds strong communities by promoting the safety, independence and
stability of individuals and families.
Our Vision:To end the cycle of poverty and prevent abuse and neglect of
children and vulnerable adults (using an integrated Two-Generation approach)
ACDHS uses an integrated Two-Generation (2Gen) approach to address all of
the basic human services needs of the entire family unit. The 2Gen approach
begins with a mindset focused on family-centered program design, continues
with the alignment of services and resources within the department as well as
across multiple organizations, resulting in coordinated services to children
and adults together (family) in order to create long term stability and
sustainability.
The 2Gen approach builds well-being for families by focusing equally and
intentionally on high-quality services in five areas of focus: early
childhood education, adult education and employment pathways, economic
security, health and well-being and social capital. This approach will help
us achieve our core mission of breaking the generational cycle of poverty,
preventing neglect and abuse and building strong communities.?The Operations
Systems & Security Supervisor provides leadership and management of Systems
& Security Unit's delivery of service to more than 700 Human Services
staff and partners. Ensuring direct reports processing of Personnel Action
Forms within SAP, performing a variety of complex and technical duties
associated with managing employee computer access, asset
disbursement/recovery/inventory, maintaining multiple rosters and data
bases as well as initiating, obtaining, and revoking appropriate state,
internal and third party/vendor computer access for new and separating
employee
Duties
DUTIES:
*Directs and oversees the work activities of employee(s), evaluates,
and manages performance, ensures adherence to all department, county,
and governmental policies, and administers all time keeping, payroll and
attendance related activities. Establishing clear, consistent objectives and
expectations for staff and provides consistent coaching and corrective action
when necessary. Collaborates with HR to ensure employee relations are handled
timely and within policy guidelines.
*Oversees the PAF process within Human Services, to include changes in job
number, code, title, pay scale group and level, employee group,
organizational unit, cost center and personnel area. Serving as the
Department's Security Coordinator to facilitate the security administration
and access for County employees, contractors, and external end users;
create, modify, and delete County accounts; grant appropriate access in
County computer systems and maintain security groups in network drives.
*Utilizes Perform Mass Transfer of Cases function in Colorado Benefits
Management Systems (CBMS) to mass transfer cases between offices,
caseloads, units, or individuals. In addition to also performing mass
transfers in multiple state and county systems.
*Works with Facilities and Fleet Management Department to activate,
deactivate or update the access cards of Human Services employees,
contractors, and volunteers; and maintains and updates access groups in
CentrePoint, Arapahoe Plaza, and Oxford Vista locations.
*Manages the Learning Management System (LMS) accounts for the Human
Services Department including scheduling of training events, managing
employee attendance and registration information, and migrating historical
data for Human Services employees.
*Provides technical assistance on County and State computer systems, IP desk
phones and conference phones, Verizon, wireless devices as well as audio
and visual equipment in CentrePoint, Arapahoe Plaza and Oxford Vista
locations.
*Maintains the database of personnel data, position assignment, inventory
of computer and wireless data equipment and security ccess information by
acting as department liaison with the Facilities and Fleet Management
Department and the County Information Technology Department to submit FIX
tickets, Security Management Requests, Equipment Move Request Forms or
Phone MAC Forms.
*Coordinates and leads in multiple elements of the recruitment and hiring
process.
REQUIREMENTS:
Skills, Abilities, and Competencies:
*Gives and receives non-routine and non-recurring information, which
requires extensive knowledge of a wide range of Human Resource information.
*Willing to take action to address security and department system needs
without being requested to do so.
*Collaborating with other to reach mutually agreed-upon resolutions that
fulfill the group objectives.
*Identifies and set priorities, plan, and effectively allocate appropriate
resources.
*Provides leadership by adjusting one's approach to the demands of a
particular task by taking and maintaining a position in a self-assured manner.
Behavioral Competencies (these are required for all positions at ACG):
Accountability Accessibility Inclusivity Integrity
Requirements
Education and Experience:
*Associate degree
*At least 3+ years of relevant experience
*At least 2+ years of supervisory/management experience
*Any equivalent combination of education and work experience that satisfy the
requirements of the job will be considered.
Preferred Education and Experience:
*Bachelor's Degree
Supplemental Information
Pre-Employment Additional Requirements:
*Must successfully pass pre-employment testing which includes an acceptable
motor vehicle record (MVR) and background check.