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Job/Position DescriptionThe Quality Assurance Specialist within the Child Protective Investigations program will perform advanced (senior-level) consultative services, advisory, and technical assistance. The QA specialist will serve as a subject matter expert for the analysis of investigative work related to Investigations and Alternative Response cases. The QA Specialist performs highly complex consultative and analysis of investigation activities in order to make recommendations for program improvement. Performs quality assurance work involving planning, developing, and administering internal quality assurance and compliance activities. Performs advanced (senior-level) quality assurance work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.Essential Job Functionsand#149; Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities for Investigation and Alternative Response cases and the Investigations Division. and#149; Coordinates and collaborates with program staff in program planning, development, implementation, analysis, and documentation. and#149; Develops and implements quality assurance initiatives by completing case readings based on a statistically valid sample size of activities conducted by CPI staff (Investigations, Alternative Response, and Special Investigations). and#149; Communicates case reading results to the individual worker and their supervisor/chain of command. Data gathered will be made available to supervisors and managers to utilize as a tool when evaluating staff performance.and#149; Tracks and evaluates areas of improvement or positive performance identified when conducting case readings and assessing outcomes that will also be shared with regional leadership.and#149; Review and analyze investigations to include documentation, evidentiary information for various types of cases including high-risk investigations, overall history and dispositional findings for investigation fatalities, near fatalities, severe physical abuse, sexual abuse, and investigations with a proposed disposition of Unable to Determine (UTD).and#149; Coordinates and conducts surveys or reviews to determine compliance with legislative initiatives, federal laws, regulations, policies, and procedures.and#149; Provides advice and counsel by interpreting policies, procedures, rules, regulations, and standards related to the program.and#149; Provides consultative services to investigative staff for next steps regarding tasks and recommendations to improve the quality of the investigation. and#149; Consults with State Office and Regional Leadership to provide reports to CPI leadership identifying trends, patterns, strengths, and opportunity for program improvement.and#149; Verifies documentation and case activities through thorough evaluation of cases to ensure case actions are documented, appropriate forms are uploaded, evaluates for trends and patterns, and compliance with policy, state, and federal laws.and#149; Participates, oversees, and collaborates with internal divisional staff, and agency-wide staff, for the planning, developing, implementing, and corrective action planning for continuous process improvement in how DFPS establishes agency standards and performs ensures compliance with policy and state and federal laws.and#149; Reviews and analyzes cases, notes deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirem https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=600411 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.