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DEPARTMENT OF STATE HEALTH SERVICES Laboratory Technician III in Austin, Texas

Job/Position DescriptionWorks under limited supervision of a Microbiologist IV with considerable latitude for the use of initiative and independent judgment. Checks in specimens and samples received at the laboratory. Verifies work of co-workers and ensures accuracy and integrity of daily reports and related data for specimens. Distributes specimens / samples and forms. Performs tasks on priority or critical specimens as assigned. May assists team leads on trouble shooting, new employee training and other required QA/QC procedures. Provides services to internal and external customers. Follows all QA/QC procedures and reports any errors and problems to team leads. Performs other duties as assigned including COOP activation.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.EJF 1. Checks in specimens and samples received at the laboratory including but not limited to microbiological, clinical chemistry, and environmental specimens/samples. Conducts pre-analytical evaluations for samples and specimens according to test request(s) and has the authority to reject specimens for not meeting specimen acceptability requirements. Sorts, determines acceptability and assigns lab numbers for all specimens / samples that are suitable for DSHS laboratory testing. Ensures that all requisition forms are properly completed.Tasks require the ability to lift, push, pull and carry packages/boxes/coolers up to 50 lbs repeatedly throughout the day; for all packages over 50 lbs, assistance is required. (30%)EJF 2. Checks and verifies accuracy of work performed by others. Assist in the preparation of samples/specimens for the testing lab. Distributes samples, specimens, and forms according to Standard Operating Procedural Manual (SOP). Performs assigned special tasks including but not limited to processing specimens for request repeats, unsatisfactory specimens, abnormal specimens and packaging and delivery. (25%) EJF 3. Assist team leader in investigating causes for errors, or discrepancies. Assists in training of new employees. Responsible for ensuring daily reports are completed for QC purposes. Uses various LIM system to enter test requests, patient demographic information and track information for cataloging and auditing purposes. Completes and documents all required quality control (QC) steps as defined in SOP for assigned check-in procedures. (15%)EJF 4. Submits specimens to CDC and other laboratories, preparing proper shipping packages meeting IATA rules and regulations and documents all steps; checks shipping packages and documents prepared by coworkers; maintains certification. Maintains records. (10%) EJF 5. Provides customer service to internal and external customers. Ensures that laboratory request forms for specimens or samples received are properly completed. Contacts providers by phone to obtain missing information or give advanced notifications related to specimens submitting and results releasing. Greets customers and records packages received by carriers, USPS or hand deliveries. Provides information to providers and submitters in response to phone calls. Assists team leader to solve logistical and technical problems. (10%)EJF 6. Based on your work area, consistently comply with DSHS Laboratory, local, state and federal guidelines to ensure a safe functioning laboratory. Helps in maintenance of equipments and instruments in the laboratory. Responsible for reporting an https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=605209 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

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