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Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00048668 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
STATE TITLE: SYSTEMS ADMINISTRATOR IV Telecommuting may be necessary due to current building construction in Austin headquarters or limited space availability at Regional Service Centers/TxDMV Offices. To apply for this position, complete an on-line application through the Applicant Career Section or through WorkInTexas. TxDMV does not accept paper applications. Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview. GENERAL DESCRIPTION Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries. Performs highly complex (senior-level) server administration work in support of the Texas Department of Motor Vehicles (TxDMV), Information Technology Services Division (ITSD). The successful candidate will demonstrate excellent customer service skills, manage vendor support, and collaborate across teams to resolve service requests and incidents. This technical position requires a strong understanding of Linux and Windows System Administration. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. ESSENTIAL DUTIES Provides Linux and Windows system administration and user support for end-users and technical staff. Administers Active Directory, file sharing, access privileges, and security controls. Monitors and manages day-to-day operations of servers and applications ensuring Service Level Agreement (SLA) compliance. Conducts security monitoring and ensures appropriate security controls are maintained and enforced. Provides technical expertise for the design, installation, support, and configuration of physical and virtual (VMware) servers and appliances. Researches and recommends network and server hardware/software improvements. Participates in system testing and validation for Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP). Assists in developing and maintaining documentation for system processes and procedures. Evaluates and provides input for IT procurement requests. Trains Server Administrators in server operations, installation, and maintenance. Manages email accounts, anti-spam, and anti-virus servers, and updates virus definition files. Ensures compliance with agency policies and procedures, including ethics and integrity. Travels up to 10% of the time, which may include overnight travel and extended work hours. Performs other job-related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Extensive Knowledge of: Windows and Linux administration. Release, incident, and change management procedures. Disaster recovery and business continuity principles and practices. Analyzing technical issues and problem-solving. Designing, installing, and maintaining IT networks and systems. Proficient Skill in: Leading projects and coordinating teams. Handling multiple tasks, prioritizing, and meeting deadlines. Effective oral and written communication. Making sound technical decisions. Ability to: Receive and respond positively to constructive feedback. Work cooperatively with team members. Provide excellent customer service. Lift and relocate 30 lbs. Travel, including overnight travel, up to 5%. OTHER ATTRIBUTES Demonstrates integrity and ethical behavior while respecting confidentiality. Uses logic and reasoning to solve complex technical problems. Maintains omposure under pressure, adapting to unexpected challenges. The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned. Qualifications: MINIMUM REQUIREMENTS Education and Experience: Bachelor's degree in computer science, computer information systems, management information systems, business administration, public administration, or a related field. Five (5) years of experience in systems management, managed services, systems design, or architecture consulting. Experience may be substituted for education on a year-for-year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.) Preferred Experience: Linux RedHat administration Windows Server 2012 Exchange, Office, and Office 365 administration Configuring and maintaining Active Directory, DNS, DHCP, and print services LANDesk management VMware or Nimble Storage experience ADDITIONAL INFORMATION Telecommuting may be necessary due to current building construction in Austin headquarters or limited space availability at Regional Service Centers/TxDMV Offices. BENEFITS The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include: Retirement Plan Paid Group Health Life Insurance for employees Paid Holidays Paid Vacation Leave Paid Sick Leave Longevity Pay Dental Vision Dependent Optional Life Insurance Voluntary ADD Insurance Dependent Health Life Insurance Health Dependent care flexible spending accounts Tuition Assistance Program QUALIFIED EMPLOYER:In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Educations Public Student Loan Forgiveness (PSLF) program. REGISTRATION, CERTIFICATION AND/OR LICENSURE A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business. JOB OFFERS AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON: Proof of education and experience listed on the application. Eligibility to work in the United States. Satisfactory results from a pre-employment criminal history background check and drivers record check. Compliance with Selective Service registration for males ages 18-25. Required to attend work regularly and observe approved work hours in accordance with department policies and procedures. MILITARY If selected for the position the following must be provided for proof of military employment preference: Veteran must provide form