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TEXAS DEPARTMENT OF MOTOR VEHICLES TxDMV - Senior Organizational Development and Learning Specialist (Hybrid) in Austin, Texas

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00041792 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

This position is eligible for a hybrid work schedule requiring some days in-office as assigned by management. (Subject to change). To apply for this position, complete an on-line application either through theApplicant Career SectionthroughWorkInTexas. TxDMV does not accept paper applications. Applicants who require an accommodation for the interview process should contact Human Resources at 512.465.4043 when contacted to schedule an interview. GENERAL DESCRIPTION Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries. Reporting to the Human Resources (HR) Director, the Senior Organizational Development and Learning Specialist will be responsible for managing our Learning Management System, LMS365, to ensure the effective delivery of training and development initiatives across the organization. Additionally, the successful candidate will take the lead in designing, implementing, and managing a comprehensive leadership development program aimed at cultivating the next generation of leaders within our company. The programs emphasize training of leadership, management, and supervisor skills to large and small groups at headquarters and Regional Service Centers across the state of Texas. Work involves developing, organizing, conducting, and evaluating organizational effectiveness; educational and training programs; to continually improve and deliver effective and efficient HR services. Responsibilities also include advanced training work with collaboration with subject matter experts in HR. This position oversees and is the LMS365 agency-wide subject matter expert. Works on advancing the agencys use of web-based training through integration of a variety of software applications and learning tools into curriculum planning. Performs highly advanced training and E-learning work under minimal supervision with extensive latitude in the use of initiative and independent judgment. ESSENTIAL DUTIES LMS Management Manages the day-to-day operations of the LMS365 platform, including user administration, content management, reporting, and troubleshooting. Oversees and assesses the current LMS365 training platform system. Collaborates with the Information Technology Services division as needed. Serves as the liaison with the LMS365 vendor. Manages contracts and purchase orders for LMS365. Develops on-line courses using SCORM compliant software (Adobe Captivate, Articulate), testscoursesin LMS365 anddeploys to the LMS365 production system. Developstrainingmaterial using Adobe Suite (Premiere Pro, Audition, Illustrator, Photoshop, etc.),and deploys to the LMS365 production system. Oversees and administersLMS365. Maintains the instructor-led training calendar and web-based training offerings. Develops standard methodology for documenting agency traininginLMS365. Conducts Train-the-trainer sessions on LMS365 for agency staff. Content Development and Delivery Collaborate with department heads and subject matter experts to identify training needs and develop relevant content for the LMS. Design and implement a strategic leadership development program tailored to the needs of our organization, focusing on key leadership competencies and skills. Create engaging and interactive learning experiences, including workshops, seminars, e-learning modules, and coaching sessions, to support leadership development initiatives. Oversees, creates, develops and delivers the agencys managerial and leadership training programs.Will develop managerial/supervisory training to create an agency wide management-leadership training program from inception to implementation. Works closely with HR staff (subject matter experts) to develop HR-related technical and managerial training. Creates and delivers HR subject matter trainings including ADA, FMLA, Performance, Discipline, Risk Management, and other HR related issues. Delivers and leads instructor-led training andfacilitatesworkshops and meetings in-person andvirtuallyin Austin andTxDMVRegional Service Centers. Creates and delivers people skills training such as customer service, effective communication, teamwork, emotional intelligence, effective decision-making skills and others topics. Assist with analyzing training content to ensure compliance withal state and federal laws regarding accessibility, recommends changes to make content accessible, and remediates accessibility issues. Adult Learning and Performance Support Performs activities related to the design, development, and delivery of professional development training programs, including the delivery of training through training workshops and conferences. This includes face-to-face classroom settings and E-Learning such as audio, video, narrated presentations, webcasts, and virtual learning environments delivered to technical and non-technical staff. Oversees and creates learning objective, course outlines, instructional materials, training aids, manuals, and other materials.Uses a variety of modern instructional methods and techniques and formats in the creation of training materials (role playing, simulations, team exercises, group discussions, videos, and lectures); reviews materials and recommends revisions or changes in scope, format, and content. Develops curriculum based on adult learning theories and the agencys competency model, including learning objectives, course materials and training aids. Refreshes training offerings as needed. Consults withagency trainers andfacilitatestrain-the-trainer user-group sessions. Conducts learning/training needs assessments and designs, develops, and implements methods for evaluating training effectiveness. Assists and advises staff in resolving training problems. OTHER DUTIES Develops training plans, policies, procedures and other reports as needed. Coordinates the Survey of Employee Engagement; conducts focus groups; facilitates discussions regarding survey results and strategies for improvement. Assist with administering the Tuition Assistance Program (TAP); ensures TAP program aligns with agency goals, objectives and strategies. Assists with developing communication plans to drive participation and learning experiences throughout the agency. Drives and travels by car (may include flying) to TxDMV offices to meet with staff concerning HR policies and procedures. Represent the Human Resource office at various department and external business meetings. Will travel up to 25% of the time. May include overnight travel. May require working extended hours and some evenings and weekends, as needed. Works in a normal office work environment and must be able to lift and carry up to 50 pounds. Performs other job-related duties as assigned. Evaluates training data;develops BI (Business Intelligence) reportsand presents data tostakeholders. KNOWLEDGE, SKILLS, ABILITIES Knowledge of training and development procedures and techniques, learning management and learning content management systems; and group processes, group dynamics, and interpersonal relations. Skill in oral and written communication, in instructing other

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