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Shell IDT Business Advisor in Bangalore, India

, India

Job Family Group:

Information Technology (IT)

Worker Type:


Posting Start Date:

November 4, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Where You fit In?

Operations Intelligence & Command (OIC)’s purpose is to ensure Shell's critical business processes are supported by stable IT systems, allowing our business colleagues to execute their processes without significant interruption caused by IT systems. We do this by delivering monitoring services for Business Critical Landscapes, proactive day-to-day operations including major incident management, enterprise recovery capabilities and operational excellence in the execution of our ITIL processes.

What's the role?

IDT Business Advisor, as a member of the Operations Intelligence & Command, Planning & Integration Community will have the opportunity to lead engagement and communications strategies and delivery and grow in a challenging and supportive environment. You will be expected to be the team’s subject matter expert on IDSO and Shell’s branding guidelines, deliver high quality communications, inspire employee engagement, and deliver value globally.


Reporting to the Planning & Integration Manager, the IT Advisor role is a visible integrator position to embed a consistent brand across the organization, and within IDSO and IDT. This role will act as driving force, voice and face of OIC’s engagement agenda. Aligned to the IDSO strategy, you will ensure stakeholders receive customer centric, fit for purpose and clear messaging as part of an integrated engagement and communications strategy. You will also maintain a trusted network within OIC (and IDSO & IDT), especially with line leaders, and consistently monitor employee engagement levels.

The successful candidate will support the OC GM and LT on the following areas:

  • Plan and coordinate internal, external stakeholder engagements. Engagements will vary from, Vice Presidents, General Managers, Directors of our external Suppliers, Partners and Staff.

  • Develop context for executive communication and decision making, and support staff engagement and marketing approaches ensuring key stakeholders are affectively engaged

  • Trusted advisor and thinking partner with OIC GM and LT to address top priorities from a people and change perspective

  • Shape, prepare and facilitate weekly OIC LT meetings, LT F2F meetings, ELT meetings and all staff webcasts and tracking actions to closure

  • Serve as an integrator, continually informed on OICs agenda and value delivery across the organization. Establish connections, both people and communications, across OIC and broader IDSO/IDT strategic initiatives.

  • Lead and support change initiatives through advice, coaching, and hands-on application.

What we need from you?

  • Typical years of experience: 9+ years in IT with some IT delivery experience

  • Minimum Education or Certifications: Bachelor’s degree related to IT or strategy consulting. Candidate with MBA is preferred


This role requires a strong combination of strategic thinking and interpersonal skills:

  • Strategic thinking skills, with the ability to integrate multiple concerns, perspectives, ideas and requirements into a coherent strategic communication

  • Strong creative and analytical skills with the ability to synthesize quantitative and qualitative data sources to drive business decision making

  • Strong delivery focus, keen to produce at required (fast) pace quality proposals and artifacts that reflect strong executive level verbal and written communication skills

  • Helicopter vision- ability to dive into detail but keep the big picture in constant view; excellent communication skills both oral and written

  • Ability to interact with confidence and authority and operate at both strategic level with senior leaders, and detailed level with implementation and operational teams

  • Strong executive storytelling capabilities

  • Exceptional organization skills and ability to juggle many simultaneous demands

  • Operating in an environment where major issues can materialize quickly and must be handled often instantly, professionally, and effectively. Senior level escalation may be required, and work priorities can change regularly

  • Ability to work through others; ability to operate with other senior leaders in the OIC team, SOMs and IDSO transformation engine

  • Virtual working in global environment with culturally diverse teams


Credible track record exhibiting strong leadership attributes:

  • Live our values and goal zero - We do the right thing with respect to our values, safety and people.

  • Maximise our performance - We focus on priorities, seek improvements and work together across teams to close our gap to potential and deliver bottom line commercial results.

  • Grow trust in Shell - We work outside in and build strong long-term relationships with customers, partners, and external parties and make a positive contribution to society.

  • Engage & inspire - We engage everyone through our connected purpose and inspire people and teams be their best through development, coaching and honest feedback.

  • Learner mindset - We have a shared belief that everyone can grow their ability, learn from mistakes & successes and speak up openly in a safe environment.


An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

  • We’re creating a space, where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.

  • We’re closing the gender gap – whether, that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.