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Adidas America Operations Specialist, Europe in Basingstoke, United Kingdom

Operations Specialist, Europe

Purpose & Overall Relevance for the Organization:

This position requires a highly organized and cross functional candidate to control all Operational Support for adidas Golf Europe. This position is a pivotal link between Sales and Service executives (SSE) and the European Distribution Centres (EDCs) and requires the candidate to be able to liaise and work with external vendors, freight carriers and customers. They will also be required to work internally between departments so good communication skills will also be a high priority.

Key Responsibilities:

  • Oversee all outbound logistics

  • Manage key account/ and Value added service (VAS) outbound processes until the end

  • ASSIST superuser for all outbound-returns enquiries and complaints, claims – liaise with SSE if necessarily

  • Daily outbound reporting

  • VAS implementation projects

  • Be the first point of contact for any escalations

  • Manage ad-hoc / exceptional shipments

  • Forecast outbound shipments including VAS

  • Monitoring KPIs and cost-effectiveness

  • Certify that VAS to key account orders is correct and performed on time

  • Weekly and monthly forecasting for all inbound and outbound volumes for all warehouse

  • Monitoring cost and KPIs for freight providers and ensuring steps are taken to keep on track against budget and SLAs

  • On Time in Full (OTIF) Reporting

  • Working closely with order book-fulfillment

  • Manage / oversee consignment stock transfer to cresting vendors

  • Export shipment support to cresting vendors

  • PO placing and management for 3PL vendors

  • Inbound monitoring and liaising with inbound teams at various EDC’s

  • Adhoc holiday cover for the rest of the team

Key Relationships:

  • adidas Golf Europe Senior Management, adidas UK logistics team (based in Manchester, UK), 3PL cresting providers.

Knowledge, Skills and Abilities

  • Attention to detail and good organization skills

  • Strong Microsoft excel skills

  • Customer focused

  • Composure

  • Good team player

  • Timely decision making and good time management skills

  • Ability to negotiate

  • Conscientious with a focus on quality

  • Problem solving & solution seeking

  • Uses own initiative

  • To understand the Companies Health and Safety Policy and your responsibilities and comply with the policy at all times

Requisite Education and Experience / Minimum Qualifications:

  • Ideally educated to A Level or equivalent standard

  • Knowledge of golf desirable

Work Environment / Physical Requirements

  • Light physical effort equal to frequent lifting or moving of lightweight materials

  • Office environment with occasional travel

  • Regularly required to sit or stand, bend and reach.

At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athlete‘s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture – the 3Cs: CONFIDENCE, COLLABORATION and CREATIVITY.

  • CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.

  • COLLABORATION . Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.

  • Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Job Title: Operations Specialist, Europe

Brand: adidas

Location: Basingstoke

TEAM: Supply Chain Management

State: HAM

Country/Region: GB

Contract Type: Full time

Number: 305988

Date: Feb 23, 2021