At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
JOB REQUIREMENTS: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. SYSTEMS SUPPORT TECHNICIAN: Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to multi-task. Maintain a high level of confidentiality. DUTIES AND RESPONSIBILITIES: Must adhere to Legendary Waters Resort & Casino\'s policies and procedures. Must adhere to all appearance and uniform standards. Must be able to sit, stand, and/or walk for long periods of time. Installs selected software, maintaining proper security levels and access rights. Ensures the quality of systems operations in all areas of the company, by communicating with all levels of systems users and offering direction and assistance, as needed. Coordinate\'s workflow, to ensure effective overall operations in the Systems Department. Consults with system users on specific project requirements, designating priority and scheduling project. Modifies phone switch programming, adding, and deleting information, as needed. Routinely inspects all supported equipment, identifying potential problems and repairing same, as needed. Facilitates the flow of information throughout the Systems Department, by attending regularly scheduled departmental meetings. Ensures a maximum level of service and satisfaction to all systems users is achieved and maintained. Conducts an inventory of all systems on property, and maintains accurate records, by updating information as needed. Maintains a working knowledge of all appropriate software and network applications. Contacts Vendors regarding specific software, hardware, or phone problems, as needed or as requested by Systems Manager. Maintains a consistent and regular attendance record. Programs, and writes procedures, to assist in the day-to-day functioning of the Network. Perform other duties as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Technical degree in Computer Science or related area; or two to four years related experience and/or training; or an equivalent combination of education and experience. One to three years\' experience in computer programming or information management required, with casino related experience preferred. Must possess effective communication skills, and be computer-literate, with superior programming and usage skills. Ability to read, analyze, and interpret simple documents, such as safety rules and regulations, technical procedure manuals, instructions, and basic correspondence, reports, and memos. Ability to respond to common inquiries or complaints from system users. Ability to effectively present information in one-on-one and small group situations. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team member is regularly required to talk or ***** APPLICATION INSTRUCTIONS: Apply In Person: LWRC 37600 Onigamiing Dr. Bayfield, WI 54814 Mail a Rsum: LWRC Attn: Human Resources P.O. Box 1167 Bayfield, WI 54814 E-Mail a Rsum: seth.morris@legendarywaters.com This job is wi h a Native American tribal business or is located on tribally owned lands. Laws governing employment may differ from the State of Wisconsin\'s. You may wish to discuss this with the employer before accepting the position.