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Job Information

Aston Carter Customer Service Representative - Email& Chat in Beloit, Wisconsin

Description:

This position is responsible for providing a variety of services to online shoppers through application of knowledge of our organization, its services, and products, while using patience, professionalism, and optimism with each member. Resolve problems by clarifying customers’ requests, questions, complaints, and frequently requiring analysis of situations to determine best use of resources. Maintain customer records by updating account information.

Skills:

customer service, WPM, words per minute, chat, teller, retail, bank, call center, Data entry, Retail

Additional Skills & Qualifications:

Must have:

  • High School Diploma/GED (resume)

  • 1-3 years of customer service experience including chat or email (resume)

  • Knowledge of internet stores/shopping (IOI)

  • Ability to navigate the internet (IOI)

  • Knowledge of technical/keyboard short cuts (CTRL + C; CTRL + V) (IOI)

  • 50 WPM (typing test)

If interested, please apply or do reach out to me at 608-300-6778. Best of luck :)

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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