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Description
Do you want to solve a customer facing problem that is a critical part of our aspiration to build a large grocery business?
For customers, quality is the #1 factor that determines where they buy grocery from. As the Leader- Produce Quality, your key responsibilities will include
Metrics and Measurement
Work customer backward to define and continuously refine the metrics we should measure to accurately capture the quality of F&V we are serving customers.
Setup and refine the instrumentation to measure the metrics across various points in the F&V supply chain.
Reporting and Reviews
Analyze and collate data and metrics from various sources and report to relevant stakeholders in a manner that is digestable and actionable.
Draw insights from metrics, data, customer feedback, and anecdotes, to independently identify issues and areas of improvement. Work with partner teams to define and manage initiatives to improve F&V quality.
Lead reviews on F&V quality and support partner teams on quality related aspects in their respective reviews
Improvement Initiatives
Product
Partner with stakeholders to define the long-term initiatives we should undertake to improve the quality of F&V we serve customers
Partner with tech and ML teams to execute the product roadmap
Drive adoption of new features and continuously improve launched features
External Partners
About the team
This is part of the Fresh Supply Chain that owns the product and program charter to deliver important customer inputs for the business like - produce quality, instock, speed, and pricing.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Preferred Qualifications
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders