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GE Healthcare Service Operations Business Analyst in Bengaluru, India

Job Description Summary

Ensure compliance with standards, continuous development of people and processes, effective management of budget and resource while insuring the team has the processes and tools they need to deliver on professional services project commitments. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Analyze and identify digital solutions to improve business performance and efficiency. Collect, interpret, and present data to guide strategic decisions. Lead and manage digital transformation projects, ensuring successful implementation. Work closely with various business units to gather requirements and develop solutions.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Job Description

Roles and Responsibilities

  • Ensures the team has the processes and tools they need to deliver on professional services project commitments, while tracking on-going execution and delivery of projects. Drive project execution process training, awareness, adherence, and governance. Integrate multiple service management toolsets and processes into a centralized service management toolset. In addition, design and oversee processes and standards for the centralized toolset.

  • Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.

  • In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.

  • Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.

  • A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members

Required Qualifications

  • This role requires advanced experience in the Services & Digital Business Process. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience) with at least 6 years of experience in Salesforce - CRM and Data Analytics

Desired Characteristics

  • Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems.

  • Ability to document, plan, market, and execute programs.

  • Established Project Management skills.

  • Experience utilizing Lean concepts and principles to streamline and standardize global work processes.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud

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Additional Information

Relocation Assistance Provided: No

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