This job was posted by https://www.vermontjoblink.com : For more
information, please see: https://www.vermontjoblink.com/jobs/1163019
This is a retail service position that provides a world class member
experience to both credit union members and co-workers, consistently
delivering World Class Service Standards with each interaction. Performs
a broad variety of financial service functions to serve members. This
position serves members promptly and professionally representing the
credit union in a friendly, courteous, and professional manner as well
as transacting with a high degree of accuracy.
Demonstrates a high level of proficiency in performing the functions of
each member service phase. Duties also include cross-selling products
and services appropriate to member needs, and providing installment and
revolving consumer loans. Answers member questions regarding products
and services provided and perform a variety of account maintenance
duties. These duties may be performed either in person or over the
phone.
Starting Salary:\$19.85/hour
Schedule:Full time. 40+ hours per week Monday - Friday.
We offer a wide variety of benefits to support the wellbeing of our
employees including reasonable and steady work schedules with paid
holidays. We are proud of our Values in Action Program, Wellness
Initiatives, Growth/Learning Opportunities, 401k, Volunteerism Pay
program. We offer a generous benefits package, including health, dental,
vision and more, for employees who work 24+ hours per week!
Benefits Include:
- Paid time off in addition to paid federal holidays
- Comprehensive medical, dental, and vision benefits starting first of
the month following hire date for employees who regularly work 24+
hours a week
- Health Savings Account with discretionary quarterly employer
contributions
- 401k match & additional discretionary contribution
- Opportunities for growth and ongoing learning
- 8 hours of volunteer time with an organization important to you
Who We Need:
We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through
INTEGRITY, COMPASSION and EDUCATION. Employees at our Bennington branch
enjoy working in a creative and fun environment that encourages personal
and professional growth. We are looking for a motivated, friendly,
professional candidate who has the ability to work full time hours. This
position works exclusively in branch, with a primary branch, and
requires travel for training purposes and to assist at other branches as
needed.
Required Education and Job Competencies
- A high school diploma or equivalent.
- 1-2 years banking experience required, preferably in account opening
and lending.
- Cash handling experience strongly desired. Experience and accuracy
with balancing a cash drawer and handling cash during customer
transactions. Excellent customer service, writing and verbal
communication skills are required with the ability to communicate
clearly and effectively both in person and over the phone.
- Good math skills, basic computer knowledge, proficient use of
calculator, keyboard, and experience with Microsoft Office Products
required. Experience with financial institution software systems
preferred.
- Handle all information/documents in a confidential and secure manner
at all times. Be aware of surroundings when working with member
files and when speaking with members, both in person or over the
phone, when discussing or gathering personal and confidential
information.
- Cash handling skills, good organizational, communication (strong
verbal and listening skills) and business writing skills to exhibit
professionalism and deal effectively with internal and external
contacts.
- Conscientious, comfortable with detail, and the ability to be
multi-tasked to coordinate and prioritize the workday effi iently.
Comfortable working under pressure, self motivated and able to work
in a team environment.
- Ability to understand and monitor compliance functions and
responsibilities assigned within a credit union and the ability to
stay current in the changing environment of compliance.
- Ability to work cooperatively with others to identify, recommend and
implement opportunities for increased efficiency.
Working Conditions/Environment:
This position requires standing and/or sitting for long periods of time
and working primarily at a workstation or desk in an open office
environment. Daily tasks include extensive use of a computer performing
standard keyboard functions, requiring repeated motion, as well as
extensive use of the phone. Stretching breaks are recommended to avoid
injury. Occasional lifting/carrying of bags of coin up to 50 lbs.
Equipment is available and recommended for use of transporting large
quantities of files to and from various locations.
This Job Ad is not a complete statement of all duties and
responsibilities comprising this position. Heritage Family Credit Union
reserves the right to revise or change the essential functions and
employment standards as the need arises. This description does