This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4183465
Job#: 2025377
Job Description:
Apex Systems is looking for a Site Merchandising Specialist for one of
our largest clients in Bentonville, AR. This position will be Hybrid. If
you are looking for an exciting contract opportunity here in the
Northwest Arkansas please apply!\
Youll sweep us off our feet if:\
* You understand what customers need from site experience and bring
customer focus to everything you do, inspiring others to do the same.\
* Youre a self-starter, ambitious and resourceful, and can work
effectively with minimal direction.\
* You use data and insights to make informed and impactful decisions.\
* You get stuff done and have an incredible focus on operational
excellence, making processes run more efficiently and displaying a sense
of urgency around action, accuracy and feedback.\
* Youre a problem solver, who sees yes as the answer and is creative
about breaking down barriers.\
* Youre an effective communicator, who can disseminate information
clearly to audiences of all backgrounds and levels.\
* You follow through on all outstanding tasks. You take pride in your
work and make sure to not leave any issue without a resolution or by
finding the right support to solve.\
You will make an impact by:\
* Collaboration: Collaborating with cross-functional teams across the
organization to investigate and recommend solutions to partner questions
and issues.\
* Continuous Improvement and Support Strategy: Performing in-depth
ongoing analysis of partner operations to track performance, identifying
inefficiencies and inform product and tools roadmap; Determining areas
of improvement for partner operations and related tools and systems;
Identifying and analyzing trends to identify root cause of medium to
high complexity issues; Developing recommendations for solutions and
proposes implementation plans for proposed solutions.\
* Partner Support and Resolution: Providing second-level and/or
executive escalation support by collaborating with both internal and
external partners to identify issue root causes, determining solutions
and ensuring issue resolution for medium to high complexity issues;
regularly coordinating with cross functional teams to ensure issue
resolution; Tracking and managing tickets to ensure timely and agreed
upon resolutions; promptly escalating unresolved tickets.\
* Identifying opportunities to improve site experience, augment
operations and enhance data delivery - Youll dive deep into business
problems and create recommendations for internal stakeholders to enhance
customer experience, optimize processes and increase traffic, sales &
conversion.\
* Possess knowledge around on-site metrics and ways to drive change -
youll be a key member of the team in supporting business decisions in
the moment and for future ways of working.\
Minimum Qualification:\
* Bachelor degree in a related field or equivalent experience in
Business, Marketing or related field.\
* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word);
experience with VLOOKUPs and Pivot tables is required\
* Adaptable and demonstrates initiative in a fast-paced environment
with competing priorities\
* Demonstrated ability to work as part of a cross-functional team and
willingness to take on responsibilities outside primary job description
when necessary\
* Experience in any combination of retail and omni-channel operations,
or eCommerce logistics is a PLUS
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or
allow discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national origin,
ancestry, citizenship, genetic information, registe ed domestic partner
status, marital status, disability, status as a crime victim, protected
veteran status, political affiliation, union membership, or any other
characteristic protected by law. Apex will consider qualified applicants
with criminal histories in a manner consistent with the requirements of
applicable law. If you have visited our website in search of information
on employment opportunities or to apply for a position, and you require
an accommodation in using our website for a search or application,
please contact our Employee Services Department
at[emailprotected]or844-463-6178.
Apex Systems is a world-class IT services company that serves thousands
of clients across the globe. When you join Apex, you become part of a
team that values innovation, collaboration, and continuous learning. We