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Philips Customer Identity & Access Management - Subject Matter Expert in Best, Netherlands

As the Customer Identity & Access Management (IAM) – Subject matter expert you are responsible for delivering product value by working with stakeholders to understand their needs and driving and coordinating the capabilities and product backlog. As the Subject Matter Expert you are the domain specialist and go-to person IAM sub-domain of B2X-CIAM (Partners, Customers and Consumers). In this role you will report to the domain lead Identity & Access Management and will serve as a primary liaison between the Group Security and business or IT stakeholders. You will develop the roadmap of the product set and have the authority and accountability for product decisions on a day-to-day basis to improve the security and user experience. You identify opportunities and support initiatives focused on standardization and manage risk.

In your role you will:

  • Ensure that our IAM vision & strategy is implemented by assisting with development of the Customer identity and access management capability roadmap.

  • Identify relevant new trends and techniques to extend current capabilities and design the product.

  • Identify maturity gaps and lack of coverage in current capabilities and define solution architecture.

  • Develop and update policies, standards, baselines and support BPE with design of processes and procedures.

  • Improve security services by working with Domain lead, architects, SME’s and Service Delivery Manager to better meet stakeholder needs.

  • Manage stakeholder expectations of initiatives, define user stories and acceptance criteria, create product backlog.

  • Ensure that capabilities are implemented according to approved designs, policies, processes and architecture principles.

You're the right fit if you have:

  • 5 years previous experience and knowledge within the domain of Customer IAM on best practices, technologies & industry standards.

  • Bachelor or equivalent degree required; Master or other advanced degree highly desired.

  • Previous experience working within a large multinational company deploying Customer IAM capabilities.

  • Full professional proficiency in English (minimum C1).

  • Excellent team player who is strong in: communication, persuasion, presentation, critical thinking and problem solving.

  • Affinity for an engineering culture that emphasizes Agile, DevOps, and continuous delivery

  • Ability to drive change and to manage the work of 3rd parties that have been contracted to deliver information security capabilities.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business here .

  • Discover our rich and exciting history here .

  • Learn more about our purpose here .

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

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