At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Candidate will be responsible for helping customers by providing product and service information and resolving technical issues.
2nd shift Weekdays - 10:30am - 7pm and Saturdays, 8:30 am - 5pm (Sundays plus a weekday off)
Responsibilities:
Handle customer inquiries
Provide information about products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services.
Qualifications:
Previous experience in customer service, sales, or other related fields.
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
EEOB