Shire Veteran Jobs

The Rugby Grill Host's primary responsibility is to provide exceptional guest service, maintaining the flow of guests dining in the restaurant.  

Previous experience as a host/hostess in a fine dining restaurant preferred, strong customer service background desired, problem solving skills essential, ability to communicate via telephone, email, and in person required.

PRIMARY RESPONSIBILITES:

• Comprehends full detailed menu and wine pairings in order to answer all questions regarding substitutions, omissions and food allergies and communicate this information to the guest. 
• Communicates all special events and promotions in restaurant to guests.
• Receive all incoming telephone calls to the restaurant.
• Adheres to large party policies described in Rugby Policy guide.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
• Maintains station for neatness, cleanliness, proper setup, and backup supplies.
• Document daily log detailing sales, guest interactions and any guest complaints.
• Notifies management of all problems, complaints, and compliments.