This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11881839
This position provides administrative support and dispatch coordination
for Campus Safety. Coordinates Department recordkeeping, and assists in
preparation of Campus Safety documents and annual reports. Must be able
to function independently, maintain and coordinate Campus Safety
processes, train personnel on office and dispatch procedures, supervise
and schedule student workers. This is a full time, on-campus position,
Monday-Friday 7:30am-4:00pm. Generous benefits include health,
retirement, daily one-hour break, considerable time off, and access to
multiple tuition programs for employees and dependents.
RESPONSIBILITIES:
- Administration and record keeping; provide confidential support
to Campus Safety Director and Campus Safety Supervisors; assist in
preparing annual department reports and Cleary reports; tracking and
reconciling purchases; distribute and maintain key inventory;
process records for parking and vehicle safety programs; maintain
incident reports, call logs, and other vital records.
- Communications and operational support; serve as lead
dispatcher; provide frontline reception for all physical, phone and
email inquiries; train and supervise student workers in reception
and dispatch; operate IWU switchboard and communication resources,
train personnel in Campus Safety communication resources; maintain
realtime contact and dispatches officers.
- Security and emergency response support; monitor camera, phone
and access control systems as needed for incident response; remotely
support officers, log and track activities, and ensures key
information is logged and relayed to appropriate parties; escalate
information and communications to site supervisor, Campus Safety
Director, or other parties as appropriate during and after incident
response
- Customer service; issue and replace University IDs; coordinate
and implement badging processes for move-ins; issue and maintain
parking passes and parking registry.