Job Description
It is an exciting time to be a part of the Oracle Cloud Development organization. As we continue to rapidly introduce new products and enhancements, we are focused on delivering AI capabilities that will help customers automate and transform their business processes. To support that goal, we are seeking a highly skilled professional to join Oracle’s AI Agent Solutions COE Team as part of our AI Agents initiative.
This is a unique opportunity to drive customer facing consulting/advisory services related to the uptake of practical, scalable AI agent solutions that empower customers and partners to leverage AI technology effectively. This role will focus on educating and coaching customers, partners, and sales solution engineers in the configuration and end-to-end implementation of deployable AI agents templates. These solutions will showcase the power of Oracle’s AI Agent platform and enable organizations to build and customize AI agents tailored to their unique needs. Through the documentation of AI Agent best practices, curation of successes and lessons learned, and delivery of education sessions, this team will play a crucial role in elevating the knowledge of our Cloud community in this new and exciting technology.
In this role, you will have access to leading-edge AI tools and resources as you shape how Oracle’s customers and partners deploy AI Agents within their organizations. Join our team and be part of an organization that thrives on innovation, collaboration, and delivering value to our customers.
The successful candidate will possess:
Technical Expertise: Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) techniques is required. Experience in designing and building AI multi-agent solutions for business environments is a plus.
Hands-On Experience: Proven ability to build and deploy enterprise applications is required, including experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development. Hands-on experience implementing scalable AI systems is desired though not required.
Framework Proficiency: Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle’s AI Agent platform is desired.
Enterprise Application Understanding: Experience with enterprise applications supporting HCM, SCM, CX, and/or ERP such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities.
Customer Facing Consulting/Advisory Experience: Ability to engage with customers in productive dialogue to define business requirements, use cases, and desired outcomes. Ability to then translate functional/business requirements into practical, viable, hands-on technical solutions.
Collaboration Skills: Experience working directly with customers, SI partners, and sales teams to deliver tailored solutions.
Critical Thinking Skills: Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them.
Communication, Documentation & Education: Strong ability to create and deliver technical documentation, best practices, and training materials.
Consult with Customers and Partners:
Work closely with customers, partners, and sales solution engineers to understand their requirements and tailor solutions accordingly.
Act as a technical advisor to customers and SI partners, guiding them on how to best implement and customize AI agent templates.
Provide feedback to product teams to enhance Oracle’s AI Agent platform based on real-world use cases and customer interactions.
Develop AI Agent Templates and Solutions:
Partner with product team to design and deploy AI agent solutions based on knowledge of the Cloud product and viable customer requirements/use cases that serve as templates for customers and partners.
Create practical, application-focused agent use cases and best practices that demonstrate how organizations can implement Oracle’s AI Agent platform.
Ensure all solutions are robust, scalable, and ready for deployment within diverse organizational environments.
Deliver Best Practices and Enablement Resources:
Develop comprehensive documentation, best practice guides, and tools to support customers and partners in deploying and managing AI agents.
Establish a centralized repository for all resources, including templates, tools, and guidelines, ensuring accessibility for stakeholders.
Deliver workshops, training sessions, and support to enable sales solution engineers, customers, and SI partners to effectively use and extend the provided solutions.
Innovate and Stay Hands-On:
Continuously explore and stay current in cutting-edge techniques in AI, including multi-agent systems and advanced analytics.
Partner with product development team to build and refine agent systems using Oracle’s AI Agent platform while showcasing hands-on expertise.
Serve as a hands-on builder and problem solver, showcasing expertise through hands-on development and testing of AI agent solutions.
Track and Measure Success:
Use project management tools to transparently track deliverables and customer uptake of AI solutions.
Deliver monthly updates to relevant teams and stakeholders, highlighting new solutions, best practices, and templates.
Conduct regular program reviews, monitor progress, and escalate/address potential risks or issues
Career Level - IC5
Responsibilities
Qualifications Required:
Experience working directly with customers, partners, and sales teams to deliver tailored technical solutions and advisory services
Demonstrated ability to understand, clarify, and translate functional/business requirements into practical, viable technical solutions
Experience with enterprise applications such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities
Demonstrated knowledge and proficiency in frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen, with the ability to build on Oracle’s AI Agent platform is a plus
Strong communication skills and analytical skills
Bachelor’s degree or equivalent in computer science, software engineering, or advanced analytics required
Experience working in a fast-paced, dynamic software environment is a plus
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $115,400 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer