This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2348121 Implementation Program
Manager (HEALTHCARE)
Positions Available: 2
Work from home (telecommute) within Oregon, Washington, Idaho or
Utah
Build a career with purpose. Join our
Cause
to create a person-focused and economically sustainable health care
system.
Who We Are Looking For:
Every day, Cambia\'s Employer Implementation Team is living our mission
to make health care easier and lives better. The Implementation Program
Manager is responsible for the onboarding and implementation of new and
renewing employer groups. Works with all levels of staff and management
throughout Cambia and Regence to follow standard implementation
strategies and timelines for onboarding - all in service of making our
members\' health journeys easier.
If you\'re a motivated and experienced Implementation Program Manager
or professional looking to make a difference in the healthcare industry,
apply for this exciting opportunity today!
What You Bring to Cambia:
Preferred Key Experience:
- Experience in Account Mgmt, Implementations or Onboarding (or
similiar)
- Presentation skills/experience - To both Internal and External
Entities
- Project Mgmt/Coordination Skills (PMP Not required)
- People Skills / Positive Attitude
Qualifications and Certifications:
- Bachelor\'s degree in business administration or related field
- 6 years of experience in healthcare administration
- 2-3 years of project management experience or equivalent combination
of education and experience.
Skills and Attributes (Not limited to):
- Demonstrated knowledge of health insurance, including sales
processes, terminology, operational flow and data requirements as
well as the laws and regulations that govern self-funded and/or
commercial groups within each of the four Regence states.
- Demonstrated aptitude in client interaction, including the ability
to successfully manage employer group expectations and meeting
client\'s needs by creating solutions with the system and resources
available.
- Demonstrated experience in consulting with internal and external
customers to reach successful business outcomes.
- Ability to negotiate with internal and external stakeholders and
resolve complex and sensitive projects and team issues with
diplomacy and persuasiveness.
- Demonstrated knowledge and understanding of benefit implementation
and administration.
- Ability to coordinate activities with all levels of staff and
external agencies through clear and concise verbal and written
communication skills.
- Ability to organize, plan, prioritize and execute several
deliverables, simultaneously, within time constraints.
- Demonstrated ability to think strategically and oversee detailed
execution of strategies in order to move concepts forward into
actionable items.
- General computer skills (including use of Microsoft Office, Outlook,
internet search). Familiarity with health care documentation
systems.
What You Will Do at Cambia (Not limited to):
- Leads and facilitates the RFP, implementation and/or on-boarding of
new groups or changes to existing groups, or combination thereof,
plus other projects as assigned.
- Works cross-functionally to coordinate, implement and revise
benefits for new and renewing groups.
- Collaborates with various departments, including sales and account
management during the RFP, implementation and renewal process.
- Leads, designs, manages and implements division level and/or cross
divisional level projects and administrative policies and procedures
related to specific project needs.
- Performs team leadership as part of project management
responsibilities Makes task assignments to project team members and
monitors compliance with all project due dates.
- Interacts with all levels of management, internal and external.
Presentation experience to all levels of management.
- Participate in sales presentations, operation meetings, account
management, and other internal teams to secure new customers and
then ensure successful implementation onto Regence systems.
- Reviews implementation/renewal requirements and directives to
determine overall approach and impact on administrative and IT
systems. Ensures implementation/renewal tasks and objectives are
compatible with administrative and system capabilities.
- Provides process improvement consultation, facilitation and
management for targeted projects including defining customer
requirements, identifying systems improvements, and recommending
actions.
- Negotiates with stakeholders and supports compliance with program
development and implementation milestones.
The expected hiring range for The Implementation Program Manager is
\$85k-\$95k, depending on skills, experience, ed
