This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2060325
At Terry Reilly we believe we are successful when we have a healthy,
thriving community. This is accomplished as a result of our
mission-driven and talented team.
We provide integrated care throughout the Treasure Valley with our
medical, dental and behavioral health services - allowing our employees
the unique ability to experience several disciplines of health care. It
is important to us that our staff is given a healthy work-life balance,
so we support and value your time in and out of the office. We also
provide our employees with excellent benefits including options for free
healthcare.
GENERAL RESPONSIBILITIES
This position is responsible for greeting, directing, and assisting
patients and visitors in a professional, courteous, and efficient manner
and throughout their visit. Scheduling and registering patients,
including the accurate collection of required data. Staff will also
determine eligibility for services, and counsel patients regarding
payment policies, monitoring and collection of monies due. The Patient
Access Specialist is also responsible for the overall management of the
waiting room atmosphere, keeping patients informed about wait times, and
ensuring a comfortable and clean waiting area.
ESSENTIAL DUTIES
- Ensure that proper customer service is being delivered at all times.
- Manage the phone system; including: answering multi line phones,
triaging patient needs and requests, and managing staff messages.
- Schedule and ensure that appointments are confirmed.
- Ensure patient demographics are accurate and up to date when
scheduling an appointment and upon patient check-in.
- Complete data entry into the PM system, which includes scanning and
entering of all necessary registration records for each patient.
- Complete chart preparation, as needed.
- Manage necessary financial and insurance records on all patients,
based upon eligible program and/or insurance coverage. Ensure
information is updated in PM system.
MINIMUM QUALIFICATIONS
- Ability to provide strong customer service to a complex patient
population.
- Good verbal and written communication skills.
- Basic bookkeeping skills cash handling, posting charges, and
deposits.
- Ability to navigate multiple computer software programs including
EHR, Microsoft Office products, scanner, calculator, and multi-line
telephone.
- Must be a self-starter and able to work with minimal supervision.
PREFERRED QUALIFICATIONS
- Experience as a receptionist in a medical, dental, or social
services setting.
- Strong bookkeeping or accounting skills.
- Strong working knowledge of Microsoft Word and Excel.
- Bilingual abilities (English/Spanish).
Terry Reilly Health Services is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identify, national origin, disability,
orprotectedVeteran status.
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For more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications
through our website.\
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<https://trhs.applicantpool.com/jobs/1001107-15075.html>