Job Description: Pay of \$19.45 per hour*, with the opportunity for
future increase. Opportunities for overtime and shift premiums. Customer
Service. Load unload and direct aircraft. All Airplane prep. Work
indoors and outdoors. Ability to read & understand spoken direction.
Valid license. 18 plus Benefits you?ll love: ? Fly for free, as a
privilege, on any open seat on all Southwest flights (your eligible
dependents too) ? Up to a 9.3% 401(k) Company match, dollar for dollar,
of your eligible pay, per paycheck ** ? Potential for annual
ProfitSharing contribution toward retirement - when Southwest profits,
you profit*** ? Explore more Benefits you?ll love:
https://careers.southwestair.com/benefits The People of Southwest
Airlines come together to deliver on our Purpose, which is to connect
People to what?s important in their lives through friendly, reliable,
and low-cost air travel. Our Operations Agents carry out important tasks
?above the wing? in the airport, including finalizing details of the
weight and balance of aircraft, providing an efficient and hospitable
boarding experience for Customers, and coordinating with other
workgroups to facilitate a flight?s departure. They play a quarterback
role in readying a flight for departure while providing Southwest
Hospitality to both Internal and External Customers daily. Operations
Agents are strong communicators who enjoy working as a part of a Team in
a dynamic, safe environment. Additional details: A union-based role that
includes working assigned shifts based on seniority. Shifts can include
early mornings, late evenings, weekends, and holidays. U.S. citizenship
or current authorization to work in the U.S. required and no current
or?future work?authorization sponsorship available. Southwest Airlines
is an Equal Opportunity Employer.?We continue to look for opportunities
to reflect the communities we serve, and welcome applicants with diverse
thoughts, backgrounds, and experiences. ? Responsibilities Provides
friendly service to and maintains positive relationships with all
internal and external Customers Works in a cooperative spirit to ensure
the success of our Company Responsible for providing legendary Customer
Service to people boarding the aircraft by coordinating Ramp,
Operations, Provisioning and servicing aircraft to ensure on-time
departures and quick turnarounds and to make up time on delayed flights
Works in airport operation office, gate area, jetways and air freight
facilities. May be exposed to a wide variety of weather conditions and
jet and machinery noise and fumes. Opens and closes the stations,
advising Dispatch of same Handles Station AMS and radio communications
traffic as needed Coordinates loading and unloading of aircraft by
monitoring ramp activities Answers station operations\' telephones
Advises Gate Agents when boarding will begin Prepares dispatch release
forms and collects weather reports from OTIS for the Crew Arranges for
fueling of aircraft as required Prepares weight and balance forms.
Advises Dispatch, FLIFO and Stations of flight departures / arrivals
Closes out flights; files and maintains accurate flight papers.
Ascertains that aircraft are properly cleaned and provisioned prior to
departure Coordinates special services needed on aircraft such as
servicing lavatories, cabin grooming, wheelchairs for Customers and
special emergency cleaning Operates boarding bridge, coordinates
boarding and deplaning Customers Works with Gate Agents in expediting
the check-in process, collects boarding passes and/or electronic
boarding data, and verifies boarding counts Checks baggage, when
necessary. Uses jetway stairs frequently to carry items from jetway to
ramp Writes and submits irregularity reports as required. Checks cargo
on hand to see that it is properly logged and accounted for. Checks that
all board mail and Company material is dispatched and sent to indicated
Stations