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Santander US Sr. Executive Assistant, Retail Banking & Transformation, Boston MA in Boston, Massachusetts

Sr. Executive Assistant, Retail Banking & Transformation, Boston MA

Boston, United States of America

USA Job Family Description:

Develops, analyzes, implements and oversees short-term and long-term strategic business processes and plans to increase operational efficiency, meet strategic vision and achieve financial goals. Develops, presents and implements business case recommendations and tactical/operational strategies based on analysis of global and industry trends, company objectives and key stakeholders. Manages, identifies and develops strategic partnerships with business functions, management, and other internal/external stakeholders. Identifies and analyzes the company's strengths, weaknesses and business opportunities to advise management and optimize business strategies. Monitors industry trends, competitor actions, economic developments and regulatory environment to identify and plan for expected impact on business operations. Ensures the correct functioning of facilities, office and business support services. Compiles, documents, communicates and verifies information according to established procedures. Conducts business continuity planning in order to assure that essential company functions can operate during and following major disruptive events.

USA Job Function Description: Provides client and project administrative support (e.g., calendar management, expense tracking and visitor greetings) for a department, group or executives to maximize organizational efficiency. Receives and responds to client and internal correspondence following established procedures. Work is focused on supporting individuals, small teams or departments including: document editing, proofing, formatting, and production. Identifies, enhances and follows specific processes and procedures to maximize efficiency of routine support tasks, equipment use and staff resources. Provides support activities to an office, business unit, department or other company group. Coordinates delivery of office and business support services.

Essential Functions/Responsibility Statements:

Schedules appointments; arranges meetings, conferences, and luncheons both onsite and offsite and keeps multiple electronic calendars up to date.

Answers and screens telephone calls; responds to routing questions, routes calls to appropriate personnel, and/or relay messages accurately.

Arranges travel itineraries for domestic and foreign travel, prepares travel documentation, prepare employee expense vouchers, and reconcile all expenses in a timely manner.

Makes purchases and reconciles items on Company Corporate card.

Schedules and attends various monthly meetings as requested.

Records and transcribes minutes of assigned meetings including senior leadership, subcommittees, etc.

Provides follow-up to meeting action items.

Provides administrative support as needed to senior team.

Coordinates travel arrangements for senior team as requested.

Coordinates of meeting logistics, presentations, etc. (Quarterly meetings, offsite retreats, etc.).

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor's Degree or equivalent work experience in Business Administration or equivalent field. (Req)

Work Experience:

Executive Assistant (EA) experience, 5+ years (Req)

Skills and Abilities:

Excellent interpersonal, written and communication skills.

Requires professional demeanor at all times and must be flexible in a fast changing environment

Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality

Polished executive assistant with professional maturity and previous corporate environment experience

Ability to effectively interact with senior level management both internally and with external clients

Ability to manage top level managers supported with tact, diplomacy and assertiveness

Demonstrated ability to work independently to establish priorities, multi-task, meet deadlines, strong organizational, time management and planning skills

Strong ability to multi-task, react and think quickly

Self-starter with strong sense of ownership and involvement

Ability to seek clarification or assistance when needed

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

English Managing Multiple Priorities

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

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