Category: Kalmar
Facility: Service
Location:
Botany, NSW, AU
Trade Assistant
Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services.
We're making every move count
Works in a safe manner
Assist Lead Mechanic with corrective maintenance repairs, general report work and preventative maintenance on Diesel Powered and EV Mobile Equipment as various locations in the field and workshop
Assist with accountable for quality of workmanship
Assist with work being carried out within acceptable repair time frames
Available for work during normal business hours and outside of normal business hours including weekends and being available for on call and emergency breakdowns
On offer:
Competitive salary package commensurate with experience
Opportunity to work for a Global Company
Learning & Development opportunities to progress your career
Paid Parental Leave
Employee Assistance Program
Employee Referral Program
Paid Community Service Leave
Main tasks and responsibilities
Ensure all work is carried out in compliance with company HSE regulations
Assist with carrying out electrical and mechanical fault finding and emergency corrective repairs on Diesel Powered and EV Mobile Equipment
Assist with carrying out fault finding and general repair work on Diesel Powered and EV Mobile Equipment
Assist with carrying out PM servicing as required in compliance with PM schedules provided can completion of relevant PM checklists
Assist with carrying out warranty repairs in accordance with factory requirements and correct completion of all Warranty checklists and documentation procedures
Prepares well for service jobs: service history, parts, customer address and contact, onsite on time etc.
Assistant to Lead Mechanic to ensure all repair and service work is carried out in an efficient and timely manner.
Ability to work independently and without direct supervision for minor works such as cleaning and parts stock operations.
Willing to learn Kalmar to learn new technology and processes on Kalmar products
Assist with actively building good customer relationships by professional behaviour and customer-minded interaction
Assisting to actively build profitable Kalmar service business in the country by well planning work days and providing service at high quality and on time to customers
Leaves the customer site having cleaned the workplace, reviewed the work done with the customer, checked for additional service opportunities, service report sent and properly signing out with the customer contact
Administration
Complete all relevant documentation as required using respective applications in and accurate and timely manner
Represent the company in a professional manner to meet the client’s expectations
Other tasks as directed by Technicians, Service Manager, Dispatcher, Supervisor or Leading Hand
KPI’s
Safety: Zero accidents, completion of Take 5’s and Vehicle Inspections
Work organisation: 5S Clean and Tidy
Service Reports: Completed daily – Set to WDON
Customer satisfaction related to service: Customer survey and feedback
What you’ll need to succeed
Education
Minimum completion of year 10 Preferred
Mechanical aptitude
High Risk Work Licenses
Forklift operator’s license
Elevated work platform license
Experience
Performing maintenance on equipment
Warehouse duties
Cleaning duties
Knowledge of hydraulics, electronics, drivetrain and diesel engines
Knowledge of Electric Vehicle systems and charging requirements to prolong batter life.
Basic skills using Word Doc, Spreadsheet Sheet and Email, Business software and Applications and DOS based programs
Sound communication skills (written and verbal)
Excellent interpersonal skills (ability to deal with all stakeholders in the business)
Competencies
Safety Orientated
Customer Orientated
Team player
Excellent work ethic
Ability to participate in all training and development programs
Ability to get things done
Cultural sensitivity and adaptability
You will be part of
We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.
With us, you will have the opportunity to realise your potential and become an important member of our global team.
Interested to join?
If you are excited about this opportunity, please submit your application with salary request and CV.
Find out more about what it's like to work for Kalmar from one of our Service Technicians - Natarsha
https://www.youtube.com/watch?v=0Sv9sXs1faM
Kalmar (Nasdaq Helsinki: KALMAR) offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2023, the company's sales on a carve-out basis totalled approximately EUR 2.0 billion.
www.kalmarglobal.com