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Our client in Bothell, WA is looking for hardworking, motivated Customer Service Rep.
Job Title: Customer Service Rep
Location: Bothell, WA
Pay Range: $24 hourly
What’s the Job?
Receive, review and process customer purchase orders via manual entry into PAC ERP system, EDI transmissions, and/or customer-owned systems/ supplier portals.
Enter PGA requirements to secure parts demand before customer purchase orders have been received to protect lead times.
Manages spares and service parts ordering including coordination of certification requirements with customers as required, outside of program related activity.
Coordinate with Program Management to monitor and provide status on customer’s equipment orders and deliveries and overall program status, with third party suppliers, aircraft OEMs and customers to meet overall program requirements.
Identify all potential delivery delays and notification of Program Managers/Regional Directors on critical delays. Facilitate flow of orders and product expedites through PAC’s Supply Chain, to meet customer and field requirements. Expedite requests are based on contractual and service level agreements; specifically, to support OEM/Seat Supplier business partners.
What’s Needed?
Outlook experience
ERP Systems
Heavy email volume not a call center
Oracle 2
What’s in it for me?
Engaged and supportive group of management and staff.
We pride ourselves on providing world class service to internal teams and external airline customers around the globe.
There is variety in the tasks that are being performed so the day will never be boring with a variety of tasks that will be learned and add value in environment where teamwork is of the utmost importance
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.