Job Description:
Microsoft 365 Administrator
Role Overview:
We are seeking a skilled and motivated Microsoft 365 and SharePointOnline
Administrator to join our team. As a key member of RMI's Strategic
Operations team, you will be responsible for managing and optimizing our
Microsoft 365 environment, with a strong emphasis on SharePoint, Teams,
and Power Platform. Your expertise will contribute to the seamless operation
of our collaboration tools, ensuring efficient communication, document
management, and process automation.
Responsibilities:
Microsoft Teams Administration:
Configure and maintain Teams channels, chat, meetings, and collaboration
features.
Manage user access, permissions, and security settings within Teams.
Troubleshoot and resolve Teams-related issues.
Collaborate with end-users, including external users, to enhance their
Teams experience and optimize usage.
SharePoint Administration:
Administer our robust SharePoint environment of 300+ sites and 1.5 million
documents to include site architecture, permissions, and content types.
Working with Knowledge Management team members, design and implement
SharePoint solutions to improve document management, content organization,
and collaboration.
Monitor and optimize SharePoint performance.
Support end-users with issues, tickets and data migration.
Support and troubleshoot external user access
Partner with Knowledge Management and Legal to design data retention policy;
implement and monitor
Administer and maintain an up-to-dateour SharePoint development environment.
Manage projects being executed by contractors.
Perform weekly data reduction efforts in collaboration with Knowledge
Management and end users
Provide user training on SharePoint best practices and general knowledge
Troubleshoot and manage any integrations with other tools, apps or embedded
products.
Power Platform Management:
Oversee Power Apps, Power Automate (Flow), and Power BI.
Create and maintain custom apps, workflows, and reports using Power Platform.
Collaborate with business units to automate processes and enhance
productivity.
Ensure data integrity and security within Power Platform.
Help create structure and guidelines for how to use Power Platform.
Troubleshoot various forms, flows and PowerBI reports as needed.
Vendor Management:
Coordinate with external vendors and service providers related to Microsoft
365 services.
Evaluate vendor offerings, negotiate contracts, and manage relationships
and work product.
Monitor service-level agreements (SLAs) and escalate issues as needed.
Release Management:
Stay abreast ofMicrosoft 365 updates, feature releases, and future
dependencies between systems
Understanding of how feature releases and updates will impact organizational
tools, assets, security and user workflows.
Communicate release schedules to RMI staff with special focus on supporting
impacted end-users and IT through transitions.
Required Experience:
Office 365 Administration:
Proven experience managing Microsoft 365 services, including Exchange
Online, OneDrive, M365 Groups, and Entra ID.