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Summary The office of the Chief Financial Officer (CFO) seeks a Financial Management Analyst (FMA) in the Customer Relationship Management Branch. The FMA is responsible for projects associated with management and oversight of our Working Capital Fund (WCF), management and oversight of products and services billing and collections and supporting customer funding agreement needs. Responsibilities This position may be filled at either GG-07 or GG-09 grade level, please indicate the grade for which you want to be considered. Incumbent may be advanced non-competitively to the established target grade upon meeting developmental benchmarks, performance requirements, and other requirements, as applicable established for the career program or specifically for the incumbent. As a FINANCIAL MANAGEMENT ANALYST you will be responsible for the following duties: - Ensure customer billing and contractor payment transactions recorded within our financial & investigative case processing systems are timely, valid, and accurate. - Extract operational business and financial data from agency-maintained databases. - Participate in the regular and reoccurring review of transactions processing through investigative case processing system in accordance with Audit Plan and developed Standard Operating Procedure (SOP) documents. - Identify and correct any missing, inaccurate, or erroneously processed billing and contractor payment transactions. - Ensure customers maintain access to supporting invoice files. - Respond to customer e-mail and phone inquiries. - Coordinate with appropriate offices to address any customer concerns or resolve identified issues. Local Commuting Area (LCA) Definition: Boyers, PA All U.S. Citizens who reside or currently employed in the Boyers, PA local commuting area, which includes the Pennsylvania counties of Butler, Clarion, Armstrong, Allegheny, Beaver, Lawrence, Mercer, Crawford, Erie, Venango, Jefferson, Indiana, and Westmorland; Ohio counties of Columbia, Trumbull, and Mahoning; and all cities existing in Pennsylvania or Ohio within the geographic area bounded by the outer boundaries of the combined areas of the aforementioned counties. Requirements Conditions of Employment Qualifications The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: Financial Administration and Program Series 0501 (opm.gov) for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 10/03/2024 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. GG-07: You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-05 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: experience with DoD working capital fund (WCF) customer ordering processes and associated operational data; experience with financial and business systems as required to perform customer invoicing functions; experience reviewing customer ordering data; experience with Federal government-wide inter-agency agreements, accounts receivable, invoicing and collection policies and practices; experience using technology-based tools (such as spreadsheet software) to perform basic data analysis; and experience working in a team environment toward common goals. OR 1 full year of graduate level education. GG-09: You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-07 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: experience with DoD working capital fund (WCF) customer ordering processes and associated operational data; experience with financial and business systems as required to perform customer invoicing functions; experience reviewing customer ordering data; experience with Federal government-wide inter-agency agreements, accounts receivable, invoicing and collection policies and practices; experience using technology-based tools (such as spreadsheet software) to perform basic data analysis and contribute to new standard operating procedures (SOPs); experience conducting analytical research of customer ordering data to internally review processes and procedures and proactively identify potential issues; experience collaborating with accounting partners in the order-to-cash process (ordering, invoicing and collecting) and resolving issues directly with customers and partners; experience researching and testing new programing and fixes/enhancements to current analytical systems and processes; and experience participating in and contributing to small teams and working groups external to the team by promoting equities and interests; experience supporting the development and presentation of briefings to internal and external leadership and others. OR a master's or equivalent graduate degree; or 2 full years of progressively higher level graduate education leading to such a degree. Specifically you will be evaluated on the following competencies: 1. Financial Management Systems: Utilize integrated federal financial management systems and sub-systems to extract data, identify and resolve system problems, and maintain data integrity. 2. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 3. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 4. Financial Reporting: Prepare, review and reconcile financial statements and financial reports to meet reporting requirements and to support management decisions. Education If substituting education for experience, at the GG-07 level, you must possess a bachelor's or equivalent degree. For the GG-09 level, a Master's or equivalent degree or 2 full years of progressively higher level graduate education leading to such as degree. Superior Academic Achievement does not apply to DCIPS positions. If substituting education for experience, transcripts MUST be provided. Failure to provide transcripts will result in you being rated ineligible for this position. Foreign Education: For further information, click on the following link: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information VETERANS PREFERENCE/CURRENT OR FORMER FEDERAL In accordance with DoD Instruction 1400.25, Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria. Other Notes: Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Applicants selected from this announcement may be required to serve a two-year trial period. If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions. If selected, non-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS. Selection under this appointment authority does not confer civil service competitive status. All current and former Federal employees must submit a copy of your latest SF50 (Notification of Personnel Action) showing your tenure, grade and step, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. Resumes should NOT include: Classified information/SSN/Photo of yourself/personal information (gender, religion, affiliation etc/Encrypted digitally signed docs). Resumes with this prohibited information will be automatically ineligible for consideration.