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Overview:
Set strategic direction for long-term change management in Retail Distribution. Champion the Bank’s distribution and delivery roadmap, prioritize investments, and evaluate investment trade-offs. Participates in or leads cross-functional project/change management teams in the retail space.
Primary Responsibilities:
Responsible for the management of multiple existing, complex vendor relationships and identification of areas for vendor engagement, vendor selection and negotiation in support of M&T’s retail strategy.
Research and gather business, process, and/or financial information. Perform basic ad hoc analyses to support business decisions. Provide feedback and recommendations to management regarding results.
Support Regional, Area and Branch managers on network related issues: lease renewals, relocations, renovations, closures/consolidations, new branches, ATMs, market information and reporting.
Develop and produce standard and ad hoc departmental reports and spreadsheets to include but not limited to project or product strategy analysis, profitability, historical reporting, work flow analysis, statistical analysis, and financial analysis.
Analyze customer and competitive behavior across all channels and identify emerging trends to improve network profitability. Review the impact of past decisions and actions to determine if desired changes occurred.
Present recommendations to the Bank’s senior leaders for branch and off premise ATM projects including lease renewals, consolidations, capital projects, de novos and ATM project proposals.
Provide the financial analysis illustrating the impact of distribution recommendations. Evaluate performance metrics including staffing levels, sales trends, retention metrics, transaction metrics, competition, and financial performance among others.
Understand and influence distribution strategies with the emphasis of reducing cost while optimizing distribution across various physical (Branch & Off Premise ATMs) and digital channels.
Identify emerging trends towards improving network performance and profitability by analyzing customer and competitive behavior across all channels.
Maintain an awareness of industry trends and innovations and the position of the business relative to other businesses within the Bank.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Scope of Responsibilities:
Develop relationships and provide direction to various business partners including Regional Market Management, CRA, Finance, Incentive, Legal, Corporate Real Estate, and Construction. Partner with Corporate Real Estate and Market Management to coordinate lease renewal decisions for branches and off premise ATMs. The incumbent will form strong relationships with managers in other functional areas to ensure departmental activities are aligned with the wider bank and/or Retail strategy and setting the overall strategy when appropriate.
Supervisor/Managerial Responsibilities:
May be responsible for managing a team of individuals. Acts as a mentor and coach for other members of the team and partners to remove / navigate roadblocks for the team.
Education and Experience Required:
Bachelor’s degree plus a minimum of 7 years banking or finance experience, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience.
Financial Modeling experience
Proficient in relevant spreadsheet, word processing, and presentation software.Candidate must have strong analytic, problem solving and critical thinking skills.
Candidate should possess excellent interpersonal, written/verbal communication, leadership and project management skills.
Education and Experience Preferred:
Possess a strong understanding of ATMs
MBA,
Banking Retail
Finance experience
Knowledge of MS Access / SAS
Tableau
Mapping skills preferred (ie: MapInfo)
Physical Requirements:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.