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Job Title: ACT Team Leader
Department: Older Adult ACT Team
Reports to: VP of Community Services Programs
Location: Hybrid/Bronx, NY
Schedule: M - F 10 to 6 EST
Salary Range: $96K - $110K*
Older Adult ACT Team Leader (Program Director)
Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high-quality services and support when, where, and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society where emotional wellness can be a reality for everyone.
Position Overview:
The Assertive Community Treatment (ACT) Team Leader is responsible for the day-to-day oversight, coordination, and compliance of a team of professionals bringing a full range of psychiatric rehabilitation services to older adults aged 50+ years of age or older living in the community. Responsibilities include staff supervision, maintaining compliance with all relevant policies and regulations and fidelity to the ACT model, closely monitoring the program’s billing/utilization and revenue, and developing and maintaining relationships with the community and other service providers. The position requires community-based work, case coverage in times of shortage, and flexible hours.
Reports to: VP of Programs
Job Duties/Responsibilities:
Maintain a census of 48 consumers
Ensure ACT team staffing complies with OMH ACT Program Guidelines and/or other relevant regulations
Provide ongoing clinical and administrative supervision for ACT Team members
Ensure all ACT team staff complete all required training offered by external sources as well as training offered within the organization
Facilitate daily team meetings at least 4 times per week
Coordinate program coverage, ensuring adequate staffing and 24-hour staff availability 365 days/year
Ensure the use of evidence-based practices within the program as required by OMH ACT Program Guidelines and/or other regulations
Completion of CAIRS reports
Maintain and uphold policies and procedures reflective of OMH ACT Program Guidelines and any DOHMH expectations, including all required training
Closely monitor billing and revenue; ensure monthly billing is completed accurately and submitted in a timely fashion, and promptly resolve any challenges preventing the program from receiving reimbursements
Submit Quality Improvement (QI) reports, level of service reports, outcome data, incident reports, and other required reports in a timely fashion as required by funders or by internal Vibrant stakeholders
Ensure the program maintains satisfactory internal and external audit ratings; promptly address any challenges identified during internal/external audits
Complete monthly program compliance audits of all required program operations to ensure the team is operating in congruence with State, City, and Program regulations, policies, and procedures.
Coordination between the team and systems within New York City, including (but not limited to): AOT, Psychiatric Emergency Services, Housing, and Adult Protective Services
Maintain positive connections with the community, referral sources, and collateral service providers, including the establishment of Linkage Agreements
Work as part of the team in the community, meeting directly with consumers and providing services, as well as occasional provision of field supervision
Attend OMH ACT Team Leader meetings
Requires some evening/weekend hours and 24/7 on-call availability.
All other duties as assigned
Qualifications:
Master’s degree (license preferred) in social work, psychology, rehabilitation counseling, or related field required OR licensure/registration as a registered nurse, nurse practitioner, or physician
Candidates must be enrolled or eligible to enroll in NYS Medicaid Program within 30 days of hire (NYS: LCSW, Licensed Psychologist, Licensed Mental Health Practitioner, Licensed Physician or Licensed Nurse Practitioner)
At least 4 years of experience working with an SPMI population is required; experience working with older adults a strong plus
At least 2 years of supervisory experience required
Excellent organizational and communication skills, both written and verbal
Excellent computer literacy skills
Strong track record of providing effective supervision to clinical and non-clinical team members
Understanding of evidence-based practices
Bilingual/bicultural a strong plus
Physical and Sensory Requirements
A mix of sedentary work, using standard office equipment including a computer, keyboard, and telephone, and community work, including visits to schools, partner sites, outreach events
Ability to work collaboratively with staff, program participants, service providers, and other stakeholders
Ability to remain calm and composed under stress
Ability to respond to telephones and other auditory stimulation
Ability to evaluate/interpret information and make independent judgments/decisions
Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address"